Stock's Underhood Specialist

Paul and John are wonderful. Both very knowledgeable. Both will take the time to explain things to you if you don't understand. I will continue to go to them for all my car needs. I'm so glad to have found them. more

We have two older vehicles & when we moved here a couple of years ago, we looked for a knowledgable, reliable service. Paul & his team have had several opportunities to work on our cars, they've been timley, have worked to present options for hte best value and have solved problems that others would have walked away from. Friendly, professional, a great value. more

Mr. Stock went out of his way to fix my 2003 VW Beetle Convertible. We left it with him while on vacation and he had fixed it totally for $400 less than the dealer was going to charge. Mr. Stock also explained everything that they had checked out and showed me all of the codes and other potential problems. If we lived in Illinois we would no doubt be using Stock's for both our cars. Unfortunately we leave 50 miles away. I highly recommend Stock's Underhood specialists. more

Excellent more

I called 4 or 5 different shops to ask about replacing my steering pump...Paul was the ONLY one who asked me why I thought it was the pump...I took it in that afternoon, his mechanic did a very careful inspection that revealed my pump was just fine (yay!) but he discovered other things that would have not been found. I wound up needing extensive work done on my vehicle which thankfully my dad is able to assist in doing. The work that Stock's did is remarkable. They were very professional on the phone and in person. They take the time to walk you thru what is needed done to your vehicle...This is great for a person like me...You know the joke about a woman who goes to the mechanic and he convinces her that she needs her blinker fluid changed...That is not true here...Everything was shown and explained in terms and ways that I could understand. They gave me an itemized estimate with their thoughts on what was the main priorities to fix. This helped a lot as we have 3 small children and while I want my vehicle safe for them to be in, I just did not have the money for all the repairs at once. Having the priority list was a big help. This shop may have slightly higher prices but as the saying goes, You get what you pay for...and it is worth it to me to pay a little extra to have a place that can fix everything instead of having to go here and there and even there...not to mention just the reassurance is worth it! Great shop....Def recommend to whoever is needing vehicle repairs!! :) more

I am with the Rural Transit Assistance Center. We are funded by the Illinois Department of Transportation, and on several occasions we have asked Paul Stock to present a preventative maintenance workshop for our Spring Conference and also at our Regional Maintenance Centers. Here is what one attendee had to say: Thank you so much for Paul Stocks Maintaining 4 Your Future program presented as part of the Regional Maintenance Center Workshops. The workshops have always been very informative, but this one in particular had immediate benefits. As part of his program, Paul emphasized the importance of guarding against fluids contamination, including the impact of overheating on fluids. Id certainly heard that message at previous trainings, but it never hurts to hear it again. I attended that workshop in Rockford on May 11, 2005 and on June 6, 2005, a water pump on one of our 2002 Ford Medium Duties developed a leak during a run and the vehicle overheated. It was towed into one of our local shops, and although it had just been serviced, I ordered an oil change and transmission flush in addition to the needed repairs. When we picked up the bus, I asked the shop if the fluids were changed, and I was told the changes could wait until the next scheduled servicing in 3,000 miles. Hmmm. I didnt bother to argue with the shop, I just telephoned Paul Stock and asked his opinion. He not only reiterated that the work should be done immediately, but he helped me find a shop within thirty miles that could effectively flush both transmission fluid and engine oil. The flushing was done while our driver waited, and the bus was back in service the next day. Since then, the bus has gone over 7,000 miles without problems. Paul Stock is absolutely the most professional, up-to-date, and knowledgeable person I know. We are trying to get him to come back and do another preventative workshop so that new folks can receive his helpful advice. All I can say is, Thank you, Paul! more

I have been going to Stock's Underhood Specialists since the mid 1980s. I feel that Paul is very conscientious, hardworking, and he always understands what is going on. In fact, I think he is the finest diagnostician I have ever known. I now live a long way from Stock's Underhood Specialists. I drive over 45 minutes to get to them, but it is worth it. The quality of work is not just good, it is outstanding. Dick Godlove more

Paul has handled auto service for me for quite a few years. I presently own two cars..one an '88 Cad., that with his help is still on the road. The other car is a '99 Merc. Gran Marq. and he has taken good care of both. So far I have not been stranded by either so he probably should get my thanks for his attention to them. more

I was 40 minutes away from home and Stock's, when my vehicle started making a noice I knew wasn't quite right and I wasn't sure if it was safe to drive. I called and talked to Paul, told him what was going on....to make a long story short I made it to their shop safe and sound by Noon and before the end of the day they had figured out what was wrong and fixed it! This is the FIRST shop I have ever felt comfortable enough to call and ask their opinion if they thought I should bring a vehicle in or not OR whether it was safe to drive to their shop so they can look at it. I always feel safe behind my wheel knowing that Stocks is taking care of me and my family!! J McDonald more

I dont normally write reviews but Stock's Automotive deserves the time it take to tell other potential customers that I think they do an outstanding job! more

I am very particular about who works on my vehicles. I trust Paul and John with everything I drive. I always know everytime I walk in the door that I will walk out completely satisfied and have a good feeling that everything was done right the first time. Paul and John are not your everyday shade tree mechanics, they are very intelligent and extremely well trained profesional technicians. If your mechanic can't figure it out they will! more

I took both family vechicles for all their maintenance needs to Stock's for the 5 years that I was living in southern IL! Very knowledgeable and courteous staff. more

We have full confidence in Paul and in his service to our car. His grasp of what level of service is needed and his follow-up to the initial service are excellent. He truly wants to see his customers driving safe, reliable cars -- for a long, long time. more

Having been a mechanic all my life, I know good attitude, work, knowledge and practice when I come accross it. I would not hesitate to recommend "Stocks" to any one. In fact, I regularly recommend them to widdows so they won't be taken in by unethical shops. more

Performed detail engine & frame restoration including engine, front end, & brakes. more

None more

Car was acting erratic in hard shifting at speeds of 40-60 miles an hour. Seemed like transmission problem or clutch but actually was a computer sensor. more

Does quality work in a timely manner. Cost is higher than I would like to pay but that is true for every mechanic. more

Always comes thru and finds solutions to problems. Can always work into the schedule. more

Always very good service, friendly, trustworthy, and with skilled and accurate mechanics Thanks Stock's Underhood Spec. Linda Gower more