We've lived near the LS location for about 10 years. After 3 visits, we finally and regrettably scratched this place off our list of places to eat. Service was very slow, food was literally cold once. I wrote the company what was actually a very cordial email about one negative experience and never got any reply whatsoever. At that point, I realized that they weren't interested in my business, so I decided that although the food is tasty it wasn't worth my time. I've been to other locations that have been good overall, so it might just be the Lee's Summit location on 291.
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