Stacey Schell Newland - State Farm Insurance Agent

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16207 E 23rd St
Independence, MO 64055

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(816) 252-1050
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Stacey Schell Newland - State Farm Insurance Agent - Independence, MO
Stacey Schell Newland - State Farm Insurance Agent - Independence, MO
Stacey Schell Newland - State Farm Insurance Agent - Independence, MO
Stacey Schell Newland - State Farm Insurance Agent - Independence, MO
Stacey Schell Newland - State Farm Insurance Agent - Independence, MO
Stacey Schell Newland - State Farm Insurance Agent - Independence, MO
Stacey Schell Newland - State Farm Insurance Agent - Independence, MO
Stacey Schell Newland - State Farm Insurance Agent - Independence, MO
Stacey Schell Newland - State Farm Insurance Agent - Independence, MO
Stacey Schell Newland - State Farm Insurance Agent - Independence, MO
Stacey Schell Newland - State Farm Insurance Agent - Independence, MO
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( 3 )

Best

Recently we purchased a new motorcycle and went to Stacey Schell Newland for insurance. Her staff was more than accommodating, informative, courteous and prompt with meeting our n...

Worst

Lazy staff & Unprofessional Agent is a toxic combination. Stacey Schell Newlands staff is lazy, incompetent and unable to comprehend the simplest of tasks. Meanwhile this agent ...

Go with the best!! 7/11/2019

Recently we purchased a new motorcycle and went to Stacey Schell Newland for insurance. Her staff was more than accommodating, informative, courteous and prompt with meeting our needs. I have experienced nothing but friendly staff including Stacy who does and did everything to meet our needs. If you want the best, then this office is the one to use. Always helpful with great rates!!! more
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Absolutely the BEST place on the planet 4/13/2018

We have been with Stacy for over 20 years now and have never experienced anything other than professional and courteous service. She accommodates us in every way, have never had a problem of any sort, we have our boat, motorcycle, many houses, two cars and life insurance policies with her AND we have car loans to boot. I don't know what happened with the less than five star rating, but it may have just been a bad day. Likely this person moved on, so maybe that is a good thing. Great customer service, prompt calls back, professional to the 9's............nothing but the BEST!!! I have referred maybe 20 people to them and they always take me up on going with Stacey and her group for any type of insurance business. Best in the industry!!! more
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Awesome office! 12/3/2014

I can't imagine what could have gone wrong with the 1 star review, Stacey AND her staff have always been wonderful to me and have always been more than helpful with all of my needs. I would, and have, reccommended them to my friends and family!! more
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Agent is a screaming maniac! 11/18/2011

Lazy staff & Unprofessional Agent is a toxic combination. The staff is lazy, incompetent and unable to comprehend the simplest of tasks. I asked for a receipt and they couldn't print one. It took 4 phone calls, a call to State Farm Management & a lawyer to get this simple task accomplished. Meanwhile this agent needs some serious lessons in growing up. Hint customer service training, anger management & a course in professional behavior just to name a few. Don't go here unless you want the agent to scream at you and hang up the phone! Seriously. The staff is unable to operate the computer, fax machine, database, telephone or even deliver handwritten messages. The agent is an emotional wreck who probably shouldn't be trusted with a name & reputation as large as state farm. RUN AWAY!!! more
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Owner Message

  • Our mission is to be YOUR State Farm Agent!

Additional information
  • Hours: Sunday:Closed,Monday:09:00AM-05:00PM,Tuesday:09:00AM-05:00PM,Wednesday:09:00AM-05:00PM,Thursday:09:00AM-05:00PM,Friday:09:00AM-05:00PM,Saturday:Closed
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