St Charles Place

Inside of apartments have about 10 coats of paint....maintenance staff has painted over hair, insects, they even paint the bath tub and leave drops of it all over the bathroom and kitchen floors that you just have to get up yourself if it bothers you too much. Housing is so scarce in the area that they don't care about bad reviews, there is a waiting list to get in this place. Paying for gated community, but no working front gate, fence torn down to el chico parking lot. office staff friendly until you point out apartment deficiencies, they promise the world until you sign the dotted line and then they disappear. they smile and nod and promise to get someone ""right out"". they asked me what needed to be fixed, i gave them the list, they sent me a reply that said we will fix the toilet and just mark down that the rest is broken so you are not responsible for it when you move. kitchen drawers all off track, track is completely missing, bath tub was finished with a fly by night coating that has deteriorated and chipped, so we have a tub full of white specks after baths. all of this could be easily fixed, but they are not interested. i asked to have the light in the dark parking area replaced and the light above the pool changed out and i got a reply that they hired a courtesy officer instead. so the officer and i get to fight the bad guys in the dark i guess?!?!? WITW? more

St Charles Place Apartments are filthy, disgusting, unprofessional, unsafe and everything seems to be broken/out of service with never-ending promises to be repaired. The laundry room is a complete joke...over half of the machines have had notices on them saying ""Out of Order"" and ""Parts ordered, coming soon""...for at LEAST 6 months now....and the machines that DO supposedly work...don't. The washers dont spin properly, leaving you with dripping wet clothes half the time and the dryer needs to be put on 2-3 cycles to get things dry even when your clothes HAVE come out of the washer fully spun. Our car has been vandalised and broken into a couple of times and the gates on this ""gated community do NOT ever close as they too are broken. Anything that is broken in your apartment takes months of hounding to get fixed and most of the time the office staff will be shocked as they were under the impression it had been fixed as the job has been signed off by maintenance....obviously the ""maintenance staff"" have been signing off jobs as complete when they havent even bothered to do them. Not only that, the apartments are filthy apon moving in...we had toenails in our bathroom draws along with what seemed to be pubic hair and cigarette butts stuffed down our sink...Everything has a fresh coat of paint though! From the cupboards (painted over hair and small insects) to the BATH TUBThe apartments are not sound proofed although they are right next to the freeway so invest in some good earmuffs if you like to sleep at night. Air con/heating breaks down if it is too hot or too cold outside. All the draws in the kitchen are falling to pieces. The pool was closed half the summer due to the Health Board closing it down....not surprising as it was always green and filthy. The gym equipment is all broken and long out of date.... more