Sprint Store

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7291 Greenback Ln 4
Citrus Heights, CA 95621

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(866) 664-8013
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Sprint Store - Citrus Heights, CA
Sprint Store - Citrus Heights, CA
Sprint Store - Citrus Heights, CA
Sprint Store - Citrus Heights, CA
Sprint Store - Citrus Heights, CA
Sprint Store - Citrus Heights, CA
Sprint Store - Citrus Heights, CA
Sprint Store - Citrus Heights, CA
Sprint Store - Citrus Heights, CA
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I was on chat for hours trying to activate a Hero because my BlackBerry has no signal sometimes. I was told by Claire I didn't need to activate the Hero & she could reset my phone...

I went there for help & was sent home with the same problem 11/21/2011

I was on chat for hours trying to activate a Hero because my BlackBerry has no signal sometimes. I was told by Claire I didn't need to activate the Hero & she could reset my phone to factory settings & was at the store for almost 2 hours, while she was charging the BB she kept going to the back room. I have a lot of medical problems so I need a working phone, but I get a lot of lost calls & I've been told a lot of my calls are going to voice mail. This has never happened with any of my previous phones. Everyone I talked to said because I'm naive, the girl tricked me into trading in the Hero, which my daughter said cost her $500 for only a $25 credit . I still had to pay $18.09 for a new BB charger & then they sent me home with the phone which was NOT restored back to factory settings, but nothing changed except all my Contacts were deleted. I have been really sick & I do not drive so have not been able to get back to the store to complain. It's been less than 30 days, so I am going to try to get a ride to the store & see if there is any way they can help me. I almost died of multiple organ failure awhile back & they do not realize how important it is for me to have working phone, so I will see what happens when I go to the store & if they are able to help I will write a new review or let everyone know if they did NOT help me & just send me back home with a phone that does not work in my home. Wish me luck! Pros: null Cons: null more
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Owner Message
  • At Sprint stores, you get the phones you want with the plans you can't pass up. Come visit our helpful and knowledgeable staff of experts ready to answer your important questions. Get the Sprint Family Share Pack. Our "Ready Now" program gets you using your new phone by the time you walk out the front door. And with our Buyback program, we offer account credits for your old eligible device. Come visit or call to find what you're looking for at your local Sprint Store.

    Services/Products Offered: Unlimited high-speed data (available on select plans), 4G LTE (available in select markets), HD™ Voice, phone deals and promotions, accessories, home cable solutions with Sprint Phone Connect, internet service.

Editorial
  • Offering a wide array of cell phones, PDAs and accessories, along with broadband internet connectivity--all of which are supported by a nation-wide data network.

  • 11/10/2008 Provided by Citysearch
Additional information
  • Hours: 1:11:00:19:00,2:10:00:20:00,3:10:00:20:00,4:10:00:20:00,5:10:00:20:00,6:10:00:20:00,7:10:00:20:00
  • Payments: Master Card, Discover, Visa, American Express
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