Sprint Store

Mark at the North Olmsted Sprint store was awesome! I had just returned from San Diego and had lost my phone is SD. He took care of me quickly and efficiently. He was friendly and on top of his game. He also showed me a better cell phone plan that saves me 30.00 a month. Mark rocked it! Thank you Mark. more

Mark at the North Olmsted Sprint store was awesome! I had just returned from San Diego and had lost my phone is SD. more

No cell phone company has perfect coverage but with the price plans and phones available from Sprint the decision to switch to them was a no brainer for me and my entire family! more

No cell phone company has perfect coverage but with the price plans and phones available from Sprint the decision to switch to them was a no brainer for me and my entire family! Talk to ANY cell phone on ANY network = UNLIMITED CALLING and throw in UNLIMTED TEXTING & INTERNET! Go ahead and keep your AT&T and Verizon plans if you like throwing away money! more

We have had more difficulty with Sprint in the first year of our contract than we have had with all other companies we have dealt with in our lives combined. It's been unbelievable. We have had numerous billing problems, the most expensive of which involved over $500 in payments we made that they applied to someone else's account. That problem started in June and remains unresolved. They have also repeatedly billed us for services that were not in our contract. When we try to speak with customer service, we invariably have to wait between 15-30 minutes to speak to somone in India that is difficult to understand, repeats unhelpful phrases, and says no supervisor is available. On top of that, the two times we did have someone say they'd transfer us to a supervisor, we were disconnected! And the icing on the cake is that our reception is terrible. Every Sprint user I've talked with has had similar problems. If anyone can recommend a good cellular company, I'd love to know about it because more