Really horrible experience. Went in for a simple upgrade on my cell and walked away with nothing but advice to shop online for what I needed. Was told the store wasn't able to get me an iPhone 4s (5's just came out) because they didn't have any in stock. Well, why don't you order one for me, Mr. Sprint guy? Instead, the sales rep spent his time trying to sell me a massive Zac-Morse-plug-in desk top phone that I can take to hotels with me. No thank you. I don't travel. Ever. My guess is he was only interested in selling me things he could make a commission off of. I came in for a new cell phone and walked away empty handed. Not sure what's going on, but the store at Pinnacle is a million times better.
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