Sprint

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4400 W Frontage Rd NW
Rochester, MN 55901

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(507) 358-4727
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Sprint - Rochester, MN
Sprint - Rochester, MN
Sprint - Rochester, MN
Sprint - Rochester, MN
Sprint - Rochester, MN
Sprint - Rochester, MN
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poor customer service . long wait times with less than professional help. customer since november of 2010 and have been to the store 13 times with equipment problems and it the en...

poor policy poor staffing poor service---fff 3/30/2011

poor customer service . long wait times with less than professional help. customer since november of 2010 and have been to the store 13 times with equipment problems and it the end of march 2011 (5 months ). There policy is to try and fix the phone 4 times before replacing. samsung epic manditory update destroyed my phones OS and a replacement phone is up to 5 days away. no offer for overnight shipping to get my business phone up and running. no loner phone no help what so ever in a pinch. wouldnt recomend . more

Don't do the 30 day trial on any phones 1/12/2009

My wife and I had an expired contract with T-Mobile and were investigating all options. There were a couple of sprint phones we were interested in but not sure about - they recommended a 30 trial of the phones. They said that basically we would only pay for the minutes that we used and the prorated portion of the contract. I verified that, since we were paying $130 a month with unlimited minutes, that it would basically be $10.83 a day plus whatever tax might be involved. We had the phones for two days, and our bill was $121. I basically haggled that down to $87 over the phone, then in the process of going back and forth with them aquired a late fee, bringing it to $93. At that point I just caved in and paid. Needless to say, we're back with T-Mobile. more

good service, high rates 6/23/2005

I liked the sprint service but the rates were very high. The building is nice and the employees are friendly and helpful. I would go back if they would lower thier rates. more
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Owner Message
  • At Sprint stores, you get the phones you want with the plans you can't pass up. Come visit our helpful and knowledgeable staff of experts ready to answer your important questions. Get the Sprint Family Share Pack. Our "Ready Now" program gets you using your new phone by the time you walk out the front door. And with our Buyback program, we offer account credits for your old eligible device. Come visit or call to find what you're looking for at your local Sprint Store.

    Services/Products Offered: Unlimited high-speed data (available on select plans), 4G LTE (available in select markets), HD™ Voice, phone deals and promotions, accessories, home cable solutions with Sprint Phone Connect, internet service.

Additional information
  • Hours: Sun 11am-6pm, Mon-Sat 10am-8pm
  • Payments: Master Card, Discover, Visa, American Express
  • Neighborhoods: Lincolnshire - Arbor Glen
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