Spaulding Dentistry: Dr. Jocelyn Spaulding, DMD

Please do not be fooled by the oh-so-chic waiting area and friendliness with which you will be greeted with at Dr. Spaulding's office. Myself and 2 other friends who USED to see Dr. Spaulding have experienced numerous issues with billing and her pushing of unnecessary services. Paid my bill IN FULL over a year ago and got a bill fro $300.00 that the office staff ""can't really explain"". I was shocked that the 2 people I know who saw her experienced the very same thing! Maybe a good dentists, but horrible business practices that caused quite a head ache and are still not resolved since no one calls me back. more

I've been to see her several times and every time is a mess--from billing issues to appointment scheduling to the quality of the dental work. I will never go back. I kept thinking it would get better but it hasn't. Every visit is a disappointment and this experience has been consistent with both me and my wife. more

I will admit, when I first walked in, I was a little concerned. I had recently tried a 'corporate' sort of dentist office where I was overcharged and up-sold for services that I didn't need. Dr. Spaulding's office looked almost too nice. I was worried that the zen rocks, waterfall, and modern furniture would be reflected on my bill, and all I wanted was a straightforward cleaning and check up. Luckily, I was totally wrong. Everyone at the office was super nice. Both Dr. Spaulding and my dental assistant, Missy, we're kind and straightforward with me. She took pictures of your teeth and mouth so that I could see how things change over time (yay longitudinal data!). She explained the advantages and disadvantages of the various sort of procedures I could get (I decided to get a mouth guard finally for my nightly tooth grinding after seeing pictures of what my teeth look like). And Missy even put up with my incessant joking around with good humor and grace :) I've heard that people have had trouble in the past making appointments and getting bills paid (and the staff I spoke with admitted this was a problem in the past), but Dr. Spaulding has brought in new people who took the extra time to explain exactly what my insurance would and wouldn't cover and I didn't pay a cent for my appointment. Overall, it was the perfect sort of dental experience and I'd recommend her to anyone. more

Dr. Spaulding is such a incredible person. She is very kind and warm hearted. She makes me feel good whenever I return for my care. My coworkers also see her and we all think that she is remarkable. You just need to meet her to understand why we love going to the dentist. more

My wife had been bugging me to go visit Dr. Spaulding for probably more than a year. But I had a dentist who I liked well enough and thought that, well, all dentists are probably the same anyway. Well, after Dr. Spaulding helped my wife with teeth grinding, a problem I have myself--and which my previous dentist did nothing to fix other than telling me to go to CVS and get a mouthguard--I figured I might as well give her office a try. Boy, it was really worth it. In fact, as I coasted through that first session I had the distinct, awe-struck and somewhat unbelievable sense that I was not just going to a better dentist, but to a whole different level of dentistry altogether. The clean, attractive design of the office, accommodating staff, and utter professionalism of everyone there was like nothing I had experienced in healthcare. They take their job very seriously here, and they really do look out for you and your teeth. Dr. Spaulding is very involved in preventive dentistry, and keeping your teeth strong throughout so that you don't wind up with major problems down the line. They have unbelievable technology, and they were the first dental office who managed to take my x-rays without causing me undue pain (I have tora in the bottom of my mouth). Beyond that, it's the little touches: sunglasses so that the overhead light doesn't hurt your eyes, Pandora music (any station you want) when you are getting a filling. Everything is done with great care, and made for as wonderful an experience as one can have at the dentist. So, in short: I recommend the office. My dental hygienist was Missy (Melissa), who was a lot of fun and very capable--although I am sure that all the other hygienists are great as well. Really, I'm glad I made the shift and would advise anyone to look into what Dr. Spaulding's office has to offer. more

As a child, I hated going to the dentist, so as I got older I put it off for years and years. Knowing that I needed to establish a dental regimen again, I found Dr. Spaulding's office and I'm so glad I did. The atmosphere is very calm and relaxing, not sterile like other dental offices. Dr. Spaulding is very warm and energetic and I immediately felt at ease with her. Lyndsie, my hygienist, is the best! She's gentile and very friendly and warm. I'm so glad I found them and I highly recommend this office if you're looking for a great dentist! more

I love going to Dr. Spaulding's practice on Clairmont. The office is stunning, there is quick, free parking and everyone there is so nice and friendly. Missy is the dental hygienist I always ask for -- she is the best I've ever had! She is very gentle, makes me so comfortable and makes it an very pleasurable experience. She even helped my husband get over his fear of going to the dentist, and I personally always look forward to my appointments. :) Dr. Spaulding is a wonderful dentist, gentle and so nice and friendly. They never try to push anything on me, like some other places I've been to, which I really appreciate. I highly recommend this practice!! more

I have never enjoyed going to the dentist before and in fact have always been a little fearful of going to the dentist...UNTIL NOW!!!! Dr. Spaulding and her staff are so knowledgeable and put all of my fears to rest. As soon as I walked into the office it had a calming effect on me because it is decorated so ZEN LIKE and modern, I thought I was in a spa. I would highly reccommend this place to anyone who needs a good dentist. more