This salon/spa was highly recommended to me by my sister-in-law for their massages, mani, & pedis.
I've been twice now. The first time I went to the salon and had a particular style in mind. The girl was really nice but totally disregarded what I wanted. I wanted layers and straight bangs (I have curly hair). She asked if I was prepared to straighten them every day (I told her yes, as I had already had straight bangs in the past). She then told me it wouldn't look right and gave me what she called "curly bangs" anyway. Then she just trimmed my hair instead of layering it. She applied about 5 products in my hair and tried to get me to buy them all (they made my hair heavy and greasy). When I went to check out I was charged WAY more than I was quoted when I walked in (and that was without tip). I got home and my husband had to wait by the car, so that I could wash the junk out of my hair before I went out in public. A couple months later I received a letter in the mail stating that the girl I had would be charging more for her services because she had more training,
The second time I went I had a massage, mani, & pedi. Massage was really good, except that they give you a sheet that asks what area you want them to pay extra attention to. I marked lower back. The girl focused on my shoulders for an exceptional amount of time and was extremely rough (only on the shoulders, the rest of the massage was great). Then I had another girl for themani & pedi. She was great until one of the receptionist informed her that someone had forgot to order her supplies. After their loud conversation across the room the girl was tiffed. She was rough with my mani, ignored me, and I think I heard some curse words come out as well (although she may have just been griping). Overall, I think the only way I'll go back is for a massage ONLY, in which I will be heavily insisting on the areas I want focused on.
Pros: Good massage & parking.
Cons: Expensive & overbearing staff.
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