Mona is amazing! I get the most relaxing experiences and best facials with her. Unfortunately the first and last people you see at the spa are the front desk admins. For the past few appointments, there were some snooty, uninterested girls working the desk. Barely greeted or said bye to me. When one of the girls overcharged me, she acted like it was my fault that she ran my credit card for the wrong amount. It ruins an otherwise wonderful experience every time.
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