Southern Blues Soul Food

I have not experienced horrible service, nor has it been terrible. The food is delicious. more

During my passing through the State of Maryland, I decided to stop at a familiar eating ground ""Southern Blues"" located in Randallstown, MD. While ordering my food I couldn't help but notet the young male (less than 30yrs of age) taking my order - tall in stature with dark framed glasses had a nasty disposition about him. I ignored it and continued on inquiring of my order. I left to my destination - Washington, DC, all to find a portion of my order was wrong. I was given gravy on my meat and I didn't order that. I called and spoke to the young male - somehow we were disconnected. I then RETURNED to the restaurant to get the correct meat (NO GRAVY). Boy did I get the treatment. The young man was still there. He started with general pose. NOT BEING RUDE I then proceeded to share with him how I had to return for this order correction. What did I do that for because he rudely revved in exclaiming he might can't see but he can hear and that I didn't tell him that I didn't want gravy on my meat. I then stated that I am sure being that I am almost 50yrs of age by now I am sure that I don't order or like gravy on anything. he said well since his Mother is 60 yrs old he has respect for her then he would respect my age but I had to give him respect first. I then stated that I wasn't disrespectful or rude and that he was. more

On yesterday evening around 8:30 pm I went to Southern Blues to purchase some vegetables for my dinner. I had always purchased from them over the past few years, but had not been in quite some time. When I entered into the establishment, I asked the gentlemen if he had cabbage and he replied, ""NO we are all out for the night."". I then asked what vegetables he still had. Instead of answering my question his phone rings and proceeds to ignore me & answer the phone leaving me standing there wondering what just happened. I looked at him and turned and left. But the ironic thing about it is he never said anything to me as I walked outof the door. Such poor customer service these days and what they don't understand is that we keep them in business. I hope he was just having a bad night or he may need to be replaced before you lose alot of business. Cons: RUDENESS more