South Paws Pet Spa

I will never take may puppy back here again. I dropped him off for bath and puppy trim. I called twice to see if he was ready. Both times he was not ready. I went to pick him up when they FINALLY called. He eye was swollen shut and his fur was all matted. The owner said that a piece of skin got in his eye. Told me to take him to vet. The Vet was closed for the day. Not once did she mention this to me the two times I called. When we did take him to the VET they said that it's a good thing we brought him in, that he would have developed an ulcer on his eye, and would have damanged his vision. The vet said that the groomer usually brings in the dogs if this happens right a way. When I called Lynn, she was rude and tried to blame me for not take the dog to the vet that day. I sent a letter requesting her to pay the VET bill. Not one response from her. I find her a very rude person. She never takes responsibilities for what she does wrong. You know all if would have taken was a call to tell me there was an accident, or even better yet the two times I called. Poor business manners. Very disappointed. but of course if I would have read all of the reviews, I would have never gone there in teh first place!!! more

Very Friendly owner! Did a great job grooming our dog. Very reasonable pricing! We will continue to bring our dog to South Paws Pet Spa. more

The reviews written are bogus, come by to our open concept store and find out the truth. more

My dog was shaved down to her skin, that left bloody and oozing patches on stomache, hind legs and tail. I was quoted a price of $65.0 and a possible $5.00 charge for matting (my dogs hair is not the type to have mats, not in 14 years). When I stated this to groomer, she said, ""we are not going to break the bank. We are looking at about $5.00."" I was surprised to pay $15.00 for a grand total of $80.00! I have never paid that much to have my dog groomed! I felt the lady that I spoke to was a little of and was bothered by comments she made about someone who came into her store. When the person came in, I was ignored while she spoke to the other person and then made rude comments to me about the person who had just left. Not good for business! I was completely turned off by this store! I hope the extra charge that she got from my dogs grooming was worth it, because that is all of the money this store will get from me! I have many other things to say about this place...I have covered the most important details. Please do not send your animal to South Paws!!! The lady who owns this is a quack! Cons: Abused my pet! more

This place is awful. \r The old lady that owns the place actually threw my toy poodle across the room when she finished grooming him. (she had no idea I was still there) Stay away for your dogs on good. The grooming wasnt very good either. It has been 3 months since I was there and my poor dog is still afraid of clippers and being brushed. He was never afraid of grooming before I took him to South Paws. Cons: She abused my dog more