For reference, my high school job for 2 years was at a local moving company in my hometown. To say I have carnal knowledge of the process is an understatement.
Key points:
- I was quoted around $500, and I paid about $1000.
- They broke my front door
- They broke some other stuff that I was told would be replaced, and never has been
- Some of my belongings pulled a disappearing act
I moved from NW Houston to Katy. My wife and I packed our belongings and got it ready for the move. 4 guys show up with 2 trucks, and one speaks enough English to be dangerous. The quote was for about 4 hours. My neighbor had done something very similar, same size house, more belongings, to Cinco Ranch, but a different company with 2 guys. I believed, like a simple word problem in algebra, we'd just get done that much faster. Didn't happen that way.
They broke my front door at the new place and I had to argue with the guy about that. He claimed that it wasn't possible. I have before and after pics (before pics even listed online because we just purchased the home). Finally the guy gave in and paid for the whopping $100 to fix the door, which I had to arrange on my own.
The other broken item was an empty promise. Owner kept saying he'd get back to me. He didn't. Multiple attempts made.
All in all, the staff was friendly, but the overall experience was a complete scam. Avoid this company.
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