South Charlotte Nissan

Great car buying experience at S.Cht Nissan thanks to salesperson Adam lured me in overall exp. great! more

My car was delivered in excellent condition and the purchase experience was wonderful from South Charlotte Nissan. Charlie was very nice to deal with. more

The dealership did not have the exact car I wanted so they searched the Charlotte area for just the right car, they did find it and it took a couple of hours to get the entire process completed; therefore, I had time to walk around the dealership and talk to most of the sales team, they were all very professional and kind. more

The salesman took the time to explain all features in the car. more

I am sure you get many comments...but I wanted you to know what a great experience we had purchasing a Pathfinder from your dealership. Between Mazen Tutah and his assistant Eun Song, all our needs were anticipated. I watched my wife really enjoy ""buying the car of her choice, herself!"" We were not sold...we were given the pleasant chance to purchase it. I saw my wife laughing with Eun while exploring Bluefooth. I had fun helping Richard and Mazan install the crossbars and license plates. Then in the mail we received a gift of cookies! First class! We never met, but I worked for Caterpillar for 40 years...and I was the expert for CAT distributors worldwide on selection and training of Sales Managers and Sales Consultants. Your people would have scored in the top among the sales forces of the 100 plus dealers I worked with. I also know that when people are given opportunities and support by their managers, they can over perform. You have a great management staff and business philosophy. Keep it up...and thanks again. Tom Reneau...one customer whose expectations were EXCEEDED! more

The dealership did not have the exact car I wanted so they searched the Charlotte area for just the right car, they did find it and it took a couple of hours to get the entire process completed; therefore, I had time to walk around the dealership and talk to most of the sales team, they were all very professional and kind. more

Excellent over all service, great customer service more

Excellent overall experience. Kevin was the most professional sales person I have ever dealt with. He made my kids important and made me feel so comfortable. I will always use South Charlotte Nissan to service all my needs to service my car or to purchase another car. more

Kevin, great job, creating happy customers. more

The service that was provided by Kevin, salesman, & Gene was BEYOND EXCEPTIONAL. I was treated as if I was the MOST IMPORTANT customer they ever had! I expected to be treated ""OK"" but I was ""amazed"". This is the 6th car i have financed and it was the most professional & personable service ever. I traded in a C300 Mercedes for a Rogue! Kevin & Gene are ""the example"" of what salesman should be. more

Yes, your sales team came through for us and we really appreciate it. We look forward to a long relationship with South Charlotte Nissan. more

I am contacting you to let you know what an awesome staff you have at your South Charlotte location. I purchased a 2010 Altima on Friday 10/29, and I am so happy. I came into your facility a little discouraged and full of anxiety. I left on Friday completely satisfied. i was so impressed with the professionalism and compassion of your sales staff. Kevin Palmer, Derek Robinson, and Benjamin Farmer. Your business manager Jacques Deadwiley is awesome! These gentlemen made4 me fell so important from the very beginning of the process, until the time i got into my new car to drive away. Not only did these gentlemen work together to sell me a car, they also made sure that I was completely satisfied. I love my car!!! They all deserve a BIG FAT BONUS!!!!!!!! more

I just got my FIRST brand new car tonight and I am in love with it!! Thank you guys so much for making this process quick, fast & so simple. Kevin Palmer & Jacques Deadwiley were our guys and did wonderful!!! We were in & out in 4 hours unlike when we bought my husband's Tundra (it was almost 7 hrs!!) We will return in the future when my husband is ready for his Titan ;) Everyone loves it and is so jealous now haha. Thank you SO much!!! Krystle M. 10/26/10 more

The experience purchasing the Frontier at South Charlotte Nissan did exceed my expectations. I came away with a price and interest rate I felt was fair, and the experience my wife and I had with Kevin was quite pleasant. He was not pushy and he made us feel comfortable from the beginning to end. After the test drive and some discussion he placed an offer on the table I felt was very fair. I was assured the interest rate would be the best they could get me based on my credit report. more

The service department are gold diggers! I brought my Nissan in for state emission inspection. The service manager came in and said the mechanic recommends I get brake line flush and some other stuff that they estimated at over $200. I said no mainly because of the costs. As I was waiting for my car, I started to remember that I just had major work done about two prior with the brake flush being one of them. I checked my records when I got home and called the service manager right away. I asked if the mechanic actually checked the levels or was going by a recommended schedule. He lied of course. I will never go there again for anything - service or purchase related. more

Everyone knows that pretty much any dealer will tell you what you want to hear to get you into the showroom, where they can work their voodoo on you to buy a car. It's the game we all play when we want a new car. So you do your research, figure out your best deal, and present that to as many dealers as you can to see who will bite. Most dealers will say, ""Sure, we can do that deal. Just come on in!"" And you come in and they say, ""Well, we can *almost* do that deal."" Then you go to the next dealer and the next, until you finally go into the dealership that will do that deal...until you spend hours doing the final paperwork and suddenly it's not that deal anymore. My advice: Walk out the door. This is what happened to me at South Charlotte Nissan. Cons: don't trust them more

We traded in a vehicle to South Charlotte Nissan back in November 2008. We got a great deal and were very satisfied with the transaction. THEN we started getting bills from the company that we financed the vehicle that we traded in to South Charlotte Nissan. They didn't pay off the trade in and we were getting late notices and penalty fees. We've reported them to the BBB but haven't gotten a penny paid so far. The Management there has been completely unwilling to return phone calls to us or the BBB. We really regret making a purchase from South Charlotte Nissan. more

\r The parts staff was not very knowledgeable about specific part options. Certain NISSAN parts supposedly have to be bought as an assembly rather than just the part itself. They now know that parts other than NISSAN parts can be used so maybe they can be honest enough to let customers know their options rather than pay more than is needed. Pros: Not rude Cons: Did not know much more

The salespeople there are tricky with thier words they say one thing and then do something else. And I have come to find out that the managment who work there are that way as well. I bought a nissan Titan 08 and finalized the deal with the salesman Brian Sobo. In the deal I stated that I wanted a trailer hitch installed as part of the deal. Brian said no problem Ill have that put on for you. Well I get a call 5 days later and the manager says that I need to come in and put down 405 in order for them to put the hitch on. I was very upset they raised the price on my vehicle, did not order the hitch like they said and gave me the runaround. I have used my time off work to deal with the problems I am still having with this dealership. I highly recomend avoiding this dealership like the flu.\r \r Pros: my titan Cons: the loser salespeople more