Solano Property Management

I did business for over 15 years with Solano Property Management, but had to fire them in 2012 after they cost me over $600 and would not make it right. But this was just the final straw after a number of failures to notify me, update me, follow up on promises, unprofessional conduct, lies, and not following up with maintenance issues etc. The manager and owner were not interested in correcting these problems. There’s a lot more, but I’m limited by space here. I believe ethical behavior starts at the top and filters down through any organization. Suffice to say I do not recommend using this company. more

The front desk lady is the rudest person in the world. She thinks she is making you the favor. When if it wasn't for the tenants she wouldn't have a job. They don't bother to call you to inform you about the application process or the landlord decision. If your not in top of them calling them you won't find out what the decision is. Don't they understand that looking for a place to LIVE is crucial especially if you don't have a place to live. I rather just go with a direct landlord they give you better rates and you work with them directly. more

Let me first state that we've rented from them for two years and we were NEVER late on a rental payment nor did we request any unrealistic repairs done on the property. So we do not consider ourselves to be picky or bad tenants: just realistic renters. However, we have abruptly learned that good tenants mean absolutely NOTHING to Solano Property Management. After we purchased our first home, we gave them the proper 30-day notice and completed everything on the list of "moving out" requirements.. When we questioned why we had not received our security deposit after the state-mandated law of 21 days, we received rude and very unprofessional responses from their office staff and even the office manager. The amount we were told that we would eventually received was very different than the one we actually received. When we inquired about the blatant disregard for California Renter's Rights laws, their response was unsatisfactory and unreasonable. They also thought it was reasonable to charge us an extra $300 for landscaping which included mowing the yard again--some 26 days after we moved out--and replacing three sprinkler valves. Perhaps they're used to dealing with people who do not know what their rights are...so if you're a stupid person, this is your company to rent from or have manage your property! more

This is by far one of the better property management places Ive ever seen. They have amazing customer service. The thing I liked most about them is they let you look at houses by yourself without a realtor breathing down your neck so your able to take your time and really look(requires credit card being left with them) more