Snellville Heating & Air

My upstairs unit was installed by Snellville Heating and Air three years ago when my home was being built. The unit was manufactured by Lennox and has a 5 year parts warranty. The unit had a piece that broke off that was under warranty and Snellville did not back up the warranty by Lennox and required a 263.00 labor cost to repair it along with a 78.00 initial service call. When I called and spoke with Olivia she was extremely rude and offered a 50.00 break off of the 263.00. This is a family owned business that was not willing to stand behind what they sell and absorb the cost of the labor. If this had happened with a car the dealership always absorbs the labor. If I had any other choice I would not use them to service my unit. Unfortunately, they sold it, installed it and now does not stand behind it. I unfortunately could never recommend this company. This is the first negative review that I have ever felt inclined to write so you can only imagine how I was treated. more

Tapp Plumbing has been recommending their clients to Snellville Heating and Air/ Pro Air Services for quite some time now and has never been disappointed! We always check back with our clients to make sure they are happy with the professionals we recommend and there is always positive feedback! We love having a relationship with someone that takes care of their customers! On a personal level they have also come to our home to do some maintenance, it was nice that I did not even have to be there and could pay with a credit card over the phone. Many thanks Don to you and your staff for having such a great company! more

Snellville Heating and Air have serviced our system since we moved to Loganville. They also recommended a special filter for our system. We have the fan run all the time and have cut back on the dust. Thank you Snellville Heating and Air. We depend on them to check our systems with the change of the seasons and we never worry about being without heat or air conditioning. more