Smith Muffler & Brake

4.5
12 reviews
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id: 39562329
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435 Main St
Covington, KY 41011

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(859) 431-5728
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Best

I have had an increasingly loud exhaust problem and knew it was probably the resonator. They confirmed this and replaced only that part. I had always heard good things about them...

Worst

charged me $72 to drive my car around the block & tell me i needed a new transmission (which i already knew). took my business elsewhere.

Editorial review from Citysearch 5/10/2017

Honest people. Family owned. Reliable. Trustworthy. more
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Editorial review from Citysearch 5/8/2017

Needed a new exhaust for my 1971 Corvette. This place went above and beyond. Very happy with the results. It looks right and sounds great. They knew exactly how I wanted it. Great place for classic car exhaust systems. more
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Editorial review from Citysearch 5/4/2017

Smith Muffler is a great place to have your vehicle serviced!! I drive a 1999 Toyota 4Runner with 311,096 miles and thanks to the great folks at Smith Muffler my truck is running great and driven daily!! more
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Editorial review from Citysearch 5/2/2017

Great shop that has been doing business here for several decades. Very customer friendly...parts in stock...they give you options as to the level of repairs. This shop is clean and very well organized, which says a lot! Highly recommend more
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Editorial review from Citysearch 4/26/2017

These guys are the best in the business. more
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Editorial review from Citysearch 4/24/2017

I have been going to Smith Muffler since 2006. They are professional, accurate and keep you posted on all car expenses. \r \r There are two things I really like. First, you bring your car in the morning, and they will tell you to wait, return at the end of the day or wait for a phone call. They have never been wrong! Second, they handle my stress well. Two years ago, my 91 Honda Civic was only using 2 cylinders. I didn't believe them. They were kind and patient with me and insisted on running the test with me watching. When I was still a bit overwhelmed about what to do, they talked with my brother (a car mechanic). \r \r In addition, they will give you a ride to a car rental place if you need it OR you can walk the 1/2 mile to the TANK transit station on Madison. more
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Editorial review from Citysearch 4/18/2017

I had recently gotten my oil changed at a national chain (it rhymes with schmalvoline) and my check engine light had come on. I thought it was strange so we took it back and they said they didn't know what the issue was. I took it to Smiths and told them the situation. They seemed to know right away what the problem could be. Turns out they were right, the chain store put the air intake hose on backwards and it wasn't even connected to the engine. They were able to fix it in under 10 minutes and didn't charge me anything. They even were able to tell me the cause of another problem I have with my vehicle. They seem smart, knowledgeable, friendly and honest. Can't ask for more from a service shop. I will be taking my vehicle to Smiths for oil changes, repairs, and anything else for my vehicles. Thanks Smiths! more
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Editorial review from Citysearch 4/14/2017

Very impressive operation. Quick, affordable, honest and straight forward family business. In and out in a couple hours is typical with their 18 garage bays. Pricing was straightforward, offered options to fit my budget and the aged nature of my lil corolla.\r \r I will definately reccomend to my friends. If you work downtown Cincy and use another mechanic you'll wanna give these guys a chance to earn your bidness. more
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Editorial review from Citysearch 4/10/2017

See Todd, Mike or Alan and tell'em I sent you for fast quality service on more than mufflers. they have a ton of garage bays so they can seemingly get you right. The service counter can be a bit intimidating when you walk up with staff on the phone, printing service orders and talking to customers describing the rattle that occurs when they hit the brakes on a hill but they WILL get to you and all those fears will fade away. The chandeliers in the garages are unique and worth asking about... more
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Editorial review from Citysearch 4/6/2017

Great service. Friendly staff and minimal wait. Super knowledgeable. more
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Editorial review from Citysearch 4/3/2017

I'm constantly trying to find a mechanic that won't completely take advantage of me. I'm not completely sure that Smith has lived up to my expectations but they have been pretty consistent with service and I've been going there for years. I've had them work on brakes, exhaust and have almost exclusively been getting my oil changed there. Drop your car off early in the morning and they will have an estimate to you in several hours. Work can often be completed on the same day. When I was working downtown they offered drop off and pick up to my job which helped my maintain my transportation. more
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Editorial review from Citysearch 3/27/2017

These guys are the best! I have taken my car here a handful of times for different reasons, and I have never felt overcharged, cheated, or helpless. They really keep you in the loop throughout the day through the diagnosis, cost estimate, and treatment. I needed a custom part for my car that was really hard to find and they were able to get it and install and get my car back to me all in the same day. more
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Editorial review from Citysearch 3/20/2017

Smith is AWESOME! I've taken every car I've ever owned to them. Todd is the best and always takes care of me. more
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Editorial review from Citysearch 3/17/2017

I had an exhaust pipe / Resonator pipe installed yesterday. After driving it home it started to make a rattle noise from the rear near the muffler. I took it back and they got me right in and found the issue and corrected it. The ""Heat Shield "" over the muffler area was bent down contacting the muffler and pipe they replaced. A very simple fix was done in just a few mins. more
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Editorial review from Citysearch 3/6/2017

Excellent prices, I never feel as though I'm being taken advantage of! I've been using them for years. more
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Editorial review from Citysearch 2/27/2017

I have used these guys for everything through the years. They have 20 huge bays and are very fast, most jobs while you wait. I would highly recommend the Smith family for any and every car repair. They start at 8 and are first come first serve so get there early and enjoy a real business take care of you! more
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Editorial review from Citysearch 2/12/2017

Quality work at a fair price. Routinue mainenance or emergancy repair, there is only one place I take my vehicle - Smith's. Friend said she always felt cheated at dealers because she is female. Sent her to Smith's and she is thrilled. more
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Editorial review from Citysearch 2/9/2017

I have taken my car to Smith Muffler & Brake several times for routine maintenance as well as a few other more obscure repairs. They are a full-service garage and can take care of most any repair. They have always been timely and courteous and I've never felt as if I've been taken advantage of. They are very good about keeping you informed about the status, timeline, and cost of repairs; I've worked almost exclusively with Alan there, he is a very personable and knowledgeable individual and I feel as if their aim is to give you an honest repair at a reasonable price. Would recommend them to friends. more
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Editorial review from Citysearch 2/6/2017

I've had several brake jobs and shocks installed on my work trucks for my business over the years and I've always gotten treated good and received quality workmanship from this business. more
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Editorial review from Citysearch 8/23/2013

that place is a ripoff bad they will scam you they told me i needed to get a diagnostic on motor it will be 70 dollars i said ok when they where done with diagnostic they said you have 2ook miles so it would not be worth fixing anything i asked them then why did you do a diagnostic on engine they said will it might have been something very simple so they did no work and charged me 87 dollars 70 for test and 17 to hook it up to car they robed me bad more
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