This is nothing but a front. Their objective is to get their hands on your computer, external hard drives, etc., and then hold them hostage until you pay them extortionate amount of money. They charge you for hard drives they don't install (won't produce the packaging--which is itself a violation of law), f**k up the sectors on the drive they leave in, don't give receipts, and add all kinds of delivery charges, re-inspection fees, etc., etc. to your bill. Plus, they are vindictive to boot. I refused to pay an absurd amount to recover data from an external hard drive that didn't even need to be recovered and they wiped the data from the drive before returning it! Fortunately, I had backed up my backup.
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