SkinHealth Centers Med Spa Boston

Went recently for facial filler. Dr. Townsend was running late and seemed rattled (kept running out to see other clients. He did not inject the fillers in correct space. Looks worse than when I went. 1200.00 later\r I am not going back, going to pay to have someone else fix it.\r I called to express my dissappointment in the service and results. Was told she would let the owner know. I never heard a word. A phone call would have gone a long way. \r Feel like I got scammed. \r Do not recommend!! more

Don't be fooled, they will promise you the world and will NOT deliver! I had injections to my upper face and when I noticed that my brows were uneven I called for a correction. They charged me for their mistake & the second session didn't change a thing! Never again! more

I made an appointment for a laser treatment which seemed to be ok. With that purchase I received a free botox session. I made the appointment for 2:45pm and they called at 2:30pm to ask if I could come in at 3:30pm. Sure I said. I could make that work. I arrived at 3:25 and was escorted to the waiting area (2 chairs that look at a wall next to the bathroom) and was told that the wait wouldn’t be too long. I sat there until 4:00 then finally had to get up and leave. No one ever came to tell me how much longer the wait would be or that they were running behind. I had to get to a meeting and the receptionist was on the phone and there was another woman waiting ahead of me. I only waited a couple of minutes but the receptionist was still on the phone. I had to leave. I didn’t have time to wait until the receptionist was free. I sent an email to the girl who scheduled my appointment apologizing for running out so fast. No response! And no call to see if we could reschedule. Also, while I was waiting there were several patients in there for botox and other treatments that had gone bad. I was nervous after hearing all of those women that I didn’t want to go through with it anyway. Probably for the better. I would never go to a place that treats their clients like this. I guess I should have trusted the reviews I read. more

I got eyelid surgery there - by Dr. Townsend - and the results are appalling. I was told they would cut in the crevice of my eye and the scar wouldn't be visible. NOT!!! I have a good sized scar above my eye - where it can easily be seen because he cut in the wrong place. I am often aware of the extra skin created above my eye and notice it when I open and close my eye. He was very late for the appointment and did the job in a BIG HURRY. Don't go near this guy!!! more

This was my first time at a medical spa and I was pleasantly suprised at how warm and welcoming the enviornment was. The Nurse was fantastic walking me though the entire procedure and now two weeks in, I'm thrilled with the results! I look and feel healthier and younger. I have recommended it to all my friends! more

Skin Health is clean and nicely decorated and they do carry some very good but over priced skin products (creams and such). The staff has attitude and are typically unfriendly and they don't really listen to what you had asked for. I wasn't expecting miracles but I expected that the whole area I had went in for to be treated. Let's say I went in expecting treatment for my whole leg and got just one pinky treated instead. more

All I can say is this place is top notch! I have had numerous treatments here and everytime I left I left with the feeling that the money I spend was well spent. Dr. Townsend is the Best! His technicians are so professional and always willing to help. It is a true Spa feeling, however you leave feeling that whatever treatment you rec was medical grade. I would never go anywhere else. I LOVE this place! \r \r Try it out, I know you won't be disappointed! Pros: Best and Only Place around more

From the moment I walked in, I felt at home. The staff is so welcoming and warm and the decor is beautiful, but comfortable. On my first visit I had microdermabrasion. My aesthetician was gentle and professional, and my skin was so soft. I had gone somewhere else for micro and it hurt and left me red, but at SkinHealth it was a great experience. On my second visit I had a a laser treatment to get rid of broken capillaries and a couple of brown spots on my face. It didn't hurt at all and my skin looks flawless. I LOVE this place!!!!! Pros: Best medical aestheticians, best microdermabrassion more

I spent $1000.00 on a treatment to remove brown spots from my face and hands from sun damage. There were little/no results. I pointed out the lack of results at each of my four treatments. \r I called several times to speak to the owner, she finally agreed to have me come in for another treatment. Snooty technician blamed me for the lack of results. Treatment is a rip off\r Out $1000.00 and no result. Be careful more

I was a first time client at Skinhealth Centers for a promotion they did for spa week. My friend has been a client of their's and raved about her esthetician, lyndsy. She goes for hair removal and facials and is extremely happy with her results, so I thought I would give it a try. When I called the receptionist was extremely friendly and accomadating. I asked questions, and she had no problem answering all of them. And when I asked for Lyndsy, she said it wouldn't be a problem. When I got there, it was a little chaotic, but everyone was super friendly and nice. My microdermabrasion was awesome. My skin felt clean, looked great, and was absolutely glowing. Lyndsy answered all of my questions, made recommendations without pushing, and made me feel absolutely comfortable and relaxed. She had a great energy about her and you could tell, she really loved her job. She was very knowledgeable, which made me feel more at ease. I would definitely reccomend her over other estheticians I have ever seen (and I've seen a lot). I can not rave about my experience enough. Now that I know what their services are like, and the experience the estheticians have, I'm more interested the other things they offer. Spa week or not, I'm definitely going back! Pros: services, estheticians, customer service, knowledge Cons: ambience, more

I went to this spa to get a facial for the first time and I had a wonderful experience. The esthetician really worked with me on what I was trying to accomplish. I loved the way my skin looked when the facial was finished. I felt very welcome by the receptionist and very comfortable in the whole atmosphere. The girls who worked there really seemed to know what they were doing. I would definitely reccomend it and I will be back there again. more

I know I should have heeded the advice of others on here who said that the facials were no good, but I went anyway. I had a facial there two weeks ago, and I am very dissatisfied. I was told to come there at 3:45, which I did. When I arrived, they said they had booked me at 4:00, but said that I would start before then. That was wrong as I had to wait until 4:20. I had asked about the price of the facial, and they had told me that the standard was $80, but when I got there, she told me that it would be $100. I thought there would be something extra, but in the end, it just seemed like a standard facial, I don't know what cost the extra $100 (although there was an upper arm/chest massage, which left me freezing, I don't know if that was the extra $20. \r \r In the end, I felt like I had spent $100 on nothing because not only did my skin not look any better, it actually got worse. I had actually asked what they use to remove blackheads/whiteheads, saying that I did not like them using their fingers (is it so hard to train them to use the blackhead remover instrument which I use myself?), but I was told that they use gloves. I was so desperate to get rid of some of my blackheads that I decided to go for it. Now, my most annoying blackheads are still there, and I have a huge blemish on my cheek, which has taken about a week to die down. Honestly, if the facial had been $50 or less, maybe I would not be writing this review, but for the price that I paid, I felt I had to write and complain. Please don't waste your hard earned money! more

From the moment I walked in to the Newbury St. location I was treated like royalty. They have a front desk concierge who attended to my every need. The salon decor is beautiful and serene. Dr. Townsend is one of the best doctors in the business for injectibles. If you want the best go to Skin Health where you will only get a DOCTOR for your appt.! My facial was so relaxing and my skin glowed for days after my treatment. The estheticians are professional and not hard sell like alot of other places I have been to. I would highly reccomend Skin Health and I can't wait to go back! Pros: Very experienced staff beautiful decor more

I did a lot of research to find the best place to go, and I found it at SkinHealth. They have the most up-to-date technology and have tons of experience. Finally, no more shaving. Pros: State of the art technology more

My skin has never looked better. I couldn't believe how wonderful my experience was. The people at SkinHealth are true professionals. I went the first time because one of my friends recommended it, and I have been back several tlimes since then. Everybody tells me how radiant my skin looks. I wish I could move in and have treatmentsw every day! Pros: exceptional services; specialized treastments for every type of skin more

A wonderful place............................................................................................. more