Sjm Industrial Radio

SJM Radio is a pleasure to work with. Excellent customer service and quality products. I'll never rent radios from anyone else. more

I have used SJM for all my events/shows the past year, and could not be more satisfied. Customer service, reliable personnel, and competitive pricing are three aspects of business that SJM excels in and keeps me coming back without hesitation. Mario is especially a great help. Whether it is a large or small project, he always goes the extra mile to make sure each order is correct and I am happy. He makes himself very available, and is quick to respond to any issue. You definitely do not find this caliber of customer service just anywhere. I highly recommend SJM! more

SJM is the best place to get radio equipments. more

If you need any type of radio equipment, you need to go to SJM Radio in El Segundo. They are always very professional and seem happy to help. Barbara Joelson is our Sales Representative and see goes the extra mile to make sure that we get what we need. Thank you Barbara for all of your help. more

SJM is always very professional and services my radio needs quickly. I often send radio's (Motorola) for repair and they get them back to me very quickly. They always call back in a timely manner. Barbara in Sales is my rep and always reaches out to me to make sure i'm a happy customer. more

We are a primetime TV show that has been running for 10 years, we have used SJM Radio since the beginning and will continue to use them until the end. more

I have been renting radios from SJM for the past two years and have always found them to be courteous and professional. The are very accommodating and I would definitely recommend this company to others. more

So I order their walkies last year for my event inside of the convention center. and when it came down to showtime the 12 walkies did not work.They would catch up with interference form other radios being used and if we got to far it they would get static It caused me a major headache and I was extremely decepointed and of course within 30 minutes of the event we had to put those away. Once I called them after event I spoke with the sales associate that had helped me named Earl. and he offered a free refund( to me that was common sense) and also went above and beyond by offering me that for the following year he would give me the same credit again for those walkies at no charge. Turns out that because of that exceptional customer service offer I decided to wait till I finally found them on my email to order the 12 walkies again plus an extra 8 walkies and I also needed a sound system. I emailed them and a gentleman called mario answered me since earl was no longer with the company and he was also very pleasant. I requested a quote and my sister reminded me of the offer from the year before for the 12 walkies at no charge. I mentioned to him and he went back to his supervisor to ask about it. He sent me an email saying ""Hello, Unfortunately we will not be able to honor this, I apologize for any misunderstanding. In an effort to display my willingness to facilitate the situation, I am willing to extend a $25 discount on this years order. Let me know if this will suffice. Thank you, Mario Campos Rental Manager"" I sent him an email back asking him what he meant by ""misunderstanding""?. Because to me it was clear as day but I was still willing to negotiate with them. I get a phone call within minutes after my answer and it was a lady that claimed to be the office manager and she was very upset and obviously not wanting to even hear what I had to say all she said to me basically is that they would not honor the previous agreement and that I could "" go ahead and take my business somewhere else"" she didnt even let me talk and just kept talking over me like an out of control person. needless to say I will not be ordering anything from them anymore and also do not recommend them for obvious reasons. There r so many options in Los Angeles to order walkies from I will definitely and gladly take my business somewhere else. =) more