I started with Signature Property Management in the late 90's, and they did well. However, there was a distinct change in the quality of property management in the last few years. The tenants paid late, and there was no intervention, as there had been in the past. They allowed the tenant to pay as late as the 29th (with the understanding she would then pay two months, which she didn't), although I was sending reminders that I needed the payment for the mortgage. When the A/C broke, the repairman said the cause was not changing the air filter. When I made a visit from out of state, the property manager sat inside with the tenants as I left-no attempt to speak to me afterward. Finally I gave up, had them start eviction, and decided to put the house on the market. The A/C filters looked like they had not been changed in a year. (PM had not handled this during inspections.)
Pros: They answer emails
Cons: not addressing problems, severe late payments
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