I originally took my dog here, when she was around 3 months old when we first got her. They were very nice with my young puppy. I recommended my mother in law come here after she found several lumps on her 9 year old dog's body. What happened afterwards completely swayed my opinion about this veterinary practice.
Her dog went in to get spayed, and to get cancerous lumps removed- INSTEAD she came out of here she did not have any surgeries done, IN FACT she had a broken jaw because they intubated her wrong/ may have dropped her (mind you she is a small dog).
They then told my mother in law to go to Woburn Animal Hospital, who couldn't help her dog. Then, she went to Angel's Memorial who ended up performing surgery on her.
The worst part about this situation was that Shawsheen Animal Hospital did not tell the truth about what happened- they told her three separate stories.
I would NEVER take my animal back here in good faith. I moved my dog to a different practice.
Would you trust a veterinary practice who did not own up to their own mistakes?
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