After reading all the good reviews, I was hopeful to put my closely bonded kitty in her care when I was going overseas for 3 weeks in September. It was a total shock to horrific details when I came back. This was a large engagement with a sensitive kitty so it will truly show what the pet sitter is all about. Below are all facts I even discussed with her.
I hired Shannon mainly for over night stays my cat, in purported service over $1300. Here is what I got:
1. When I returned, the house was freezing, over 25 degrees below normal, with heavy metal music blasting in stereo in an empty cold house. It was psychotic.
2. Despite her ""everything ready"" message at 4 pm on the day I returned, there was poop on bed, poop in liter box, multiple urine blocks in liter box. The liter box has multiple days of contents.
3. All drinking bowls were dirty. food bowl overflowing with stale food the kitty obviously didn't touch, It was a scene that no one had been here for days. The cat was hungry when I returned and I had to dump all the stale food for him to start eating.
4. I left with Organic Lactose Free milk in the fridge, with Shannon ackowledging she would have to get fresh milk as needed. When I returned, the open carton of milk was spoiled with rancid smell. Yet she still put it in the feeding bowl.
5. I put out trash 3 weeks before when I left, they were still sitting in the garage when I came back, reeking with overwhelming rotten stench.
6. There was an unhealthy plant due to over watering, that I had given specific watering instruction before I left. Weeks after I came back , the overflowing pan was still full. This horrifying over flowing has to be result of one time cover-up. Otherwise you can't ignore the amount of water coming out.
7. After all the nights she supposed to have stayed, and the sheet she supposed to have washed, The new bed sheets and pillow cases had the same creases coming out of the box. clearly never touched.
8. Above all, the kitty was absolutely emaciated under her care. It had lost 20% of body weight in 3 weeks, had sore on mouth. It was heart breaking when I came back seeing him trying to vocalize while completely lost voice.
Finally, when I asked her to show me what I paid her for, she slammed the key on the table, said ""have a nice day!"" and walked out!
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