Shaben & Assoc Inc

So an employee writes a review below and says ""the employees all love working for ShaBen."" Well, in three-and-a-half years, two of our assigned property managers quit, so they couldn't have loved working for ShaBen THAT much. The first lady assigned to our HOA was excellent; the second OK on good days, marginal on others. The first manager solved problems; the second mailed letters, but was always on call. After she too left, the owner of the company took over the handling of our subdivision. He did little. No regular property inspections or reports, didn't send the financials in a timely manner, didn't address problems promptly (or even at length), etc. When we confronted him about this he presented the Board with a laundry list of dog ate my homework stories that would have made a school child blush. He changed the accounts receivable firm two weeks into December, never told the Board beforehand, mailed a confusing letter a day before Christmas, mailed the payment coupon book late--more than half of the payments went to the old address--we're still cleaning up the mess. Also he's not personable and unpleasant to work with. So I guess it depends on the individual property manager assigned to your account but the decline in service over the three-and-a-half years was palpable. I was a Board member for all that time and I certainly can't recommend this firm. We found the first manager and signed up with her. more

I live in one of the ShaBen managed communities. They have managed my community for years. Whenever there was any kind of problem, ranging from common grounds needs, or returning calls, they are always prompt, courteous, friendly, and attentive. ShaBen also keeps it's eye on what?s important, our property values. If I have to be reminded to edge my lawn in the summer or put away the can, so be it. It is better than having a neighbor that thinks the rules are only for others! I would hate to think of what the community would be like without ShaBen and Associates! Keep up the great work. more

I have worked for this company for six years. I've worked for two other management companies in the metro area in my 12 year career, and while there are many ""good"" companies out there, this one is outstanding. We are not interested in just getting accounts, we genuinely care about keeping a small profile of wonderful communities that we can be true partners with. Since the employees all love working for ShaBen, it shows in our work! more

This firm handles the HOA issues of our subdivsion. We pay our HOA dues monthly to this firm (which is electronically sent from our account) so we don't have a large bill in January. For the past few years now, we have gotten a letter from this firm stating that we have not paid our dues. We have to call them and tell them that we have. They then go back and search for the payments. I am a little more than irriated cosidering this firm should have better records than this. They are most assuredly getting our payments as it comes out each month, but can't seem to find these payments until we call them after getting a nasty letter. I have considerable more things to do than make sure a firm is keeping up with their own records. I hate to think that someone in that firm may be receiving my payments and posting them elsewhere. more