HOMEOWNERS BEWARE-NEVER USE SERVPRO OF PLANO AND CONTACT ANOTHER SERVPRO. INSIST IF THIS IS ASSIGNED BY YOUR INSURANCE COMPANY!!!! We used SERVPRO of Plano for damage and total loss and were so upset to know that these so called "professionals" helped themselves to contents in our home- artwork,jewelry,sports memorabilia, silver pieces and flatware,dinnerware and crystal stemware/giftware,furniture,and many irreplaceable sentimental items/heirlooms that were in our family for decades( 2 pieces over a century). We were in such shock from the damage that when the owner John told us not to worry and not stay and that they would take care of it,well \r
We,REGRETTABLY!, trusted this owner and his bonded and insured "professionals". Now sadly we regret we did because they took so many things. We take the responsibility of leaving them lone but who would believe that when a family is in shock and devastated over the loss of a home ,that a company would further add to this loss by filling thei
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