Serendipity

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23914 Old Ferry Rd
Spicewood, TX 78669

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(512) 264-8349
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Main categories:

Gift Shops

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Stationery

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Retail Shopping

Reviews
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Best

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Worst

My wedding consultant was very unaccomodating and too opinionated. I am generally conservative and do not like to show a lot of skin. She made it seem like a ""quirk"", rather tha...

Bad Customer Service 9/5/2005

My wedding consultant was very unaccomodating and too opinionated. I am generally conservative and do not like to show a lot of skin. She made it seem like a ""quirk"", rather than a ""value."" Pardon if I feel like I can be attractive without showing exorbitant cleavage. She was a very pushy saleswoman. Overall I felt very uncomfortable with her, as she did not leave any room for MY preferences... and aren't I the one buying the dress? Pros: Decent selection Cons: Bad service more

Don't go to Serendipity 12/17/2003

I went to pick up my dress the Tuesday before my wedding. The lady took me back to show me how to bustle my dress and when she turned the dress around, there was a foot-long black streak down the front of my dress. She told me they tried but couldn't get the stain out and I would just have to walk down the isle that way and not to get it dry cleaned because it would ruin the dress. I left without my dress and in tears. My fiance went back to pick up the dress and took it to Reid's who got the spot out and saved the day! I didn't have to walk down the isle that way afterall!!! Pros: Good Parking, Good Selection Cons: Poor Service, Not accomodating more
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