Sears

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565 Broadway (at Broadway Mall)
Chula Vista, CA 91910

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(619) 585-2200
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Sears - Chula Vista, CA
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9-1/2 months and 11, 400 miles ago SEARS did a complete brake job on my truck. ALL PARTS AND LABOR WERE THEN GUARANTEED THROUGH THEIR WARRANTY FOR 18 MONTHS OR 18,000 MILES. ...

Dishonest SEARS 5/15/2011

9-1/2 months and 11, 400 miles ago SEARS did a complete brake job on my truck. ALL PARTS AND LABOR WERE THEN GUARANTEED THROUGH THEIR WARRANTY FOR 18 MONTHS OR 18,000 MILES. The pads failed and destroyed the brake rotors that SEARS had worked on before. SEARS wanted $600 to now do the job that was supposed to be under warranty. I was visibly upset, so they dropped the price to just under $500 Still upset, SEARS dropped the job to $400. Dishonest to try and charge at first a high price for work that is under warranty and then drop it twice to still see if you will pay to have the job done. I will repair somewhere else and have SEARS pay for it in small claims along with all my time and effort spent on this matter. Wasted my time and hard earned money getting it repaired at SEARS and thinking their warranty would be honored...well, honorably. more
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Dishonest SEARS 5/15/2011

9-1/2 months and 11, 400 miles ago SEARS did a complete brake job on my truck. ALL PARTS AND LABOR WERE THEN GUARANTEED THROUGH THEIR WARRANTY FOR 18 MONTHS OR 18,000 MILES. The pads failed and destroyed the brake rotors that SEARS had worked on before. SEARS wanted $600 to now do the job that was supposed to be under warranty. I was visibly upset, so they dropped the price to just under $500 Still upset, SEARS dropped the job to $400. Dishonest to try and charge at first a high price for work that is under warranty and then drop it twice to still see if you will pay to have the job done. I will repair somewhere else and have SEARS pay for it in small claims along with all my time and effort spent on this matter. Wasted my time and hard earned money getting it repaired at SEARS and thinking their warranty would be honored...well, honorably. more
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BAD Aplliance Repair Service 10/6/2009

I bought a refrigerator, it broke twice! The first time I had no fridge for 1month the second time I had no fridge for 2 weeks! Living out of a cooler when you have 3 kids sucks! Service aoppointments take several days or even over a week to get even in an emergency. They never have the parts, then they order parts that are ""backordered"". They have not shown up for 3 appts. and blamed me for not confirming appointments that are documemnted as being ""confirmed."" SEARS SERVICE SUCKS!!! DON'T BUY APPLIANCES FROMS SEARS!!!! Cons: Won't service in timely manner more
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BAD Aplliance Repair Service 10/6/2009

I bought a refrigerator, it broke twice! The first time I had no fridge for 1month the second time I had no fridge for 2 weeks! Living out of a cooler when you have 3 kids sucks! Service aoppointments take several days or even over a week to get even in an emergency. They never have the parts, then they order parts that are ""backordered"". They have not shown up for 3 appts. and blamed me for not confirming appointments that are documemnted as being ""confirmed."" SEARS SERVICE SUCKS!!! DON'T BUY APPLIANCES FROMS SEARS!!!! Cons: Won't service in timely manner more
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Sears is a department store featuring Craftsman tools, Kenmore appliances, mowers, and electronics. With the latest in mens, womens and kids fashion and beauty products, the whole family will look great. Sign up to be a ShopYourWay Member to earn points and save more on everything you love.

Owner Message

  • Since we opened our first store in Kansas City over 45 years ago, Sears Optical Centers have been improving family eye care by helping families see better and look great. Everything you love about Sears is what you'll find at Sears Optical - professional service, stylish selections of eyeglasses and contacts, quality and great value. And, as always, every purchase comes with the Sears promise of Satisfaction Guaranteed or Your Money Back.

Editorial

  • In Short
    Founded in 1893 by Richard Sears, this well-known brand has come to symbolize consumer trust and value. In addition to selling appliances and electronics, Sears repairs major...

  • 6/24/2008 Provided by Citysearch
Additional information
  • Hours: Sun-Thu 10am-8pm, Fri-Sat 10am-9pm
  • Payments: Master Card, Visa
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