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Scott Clark's Toyota

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13000 E Independence Blvd
Matthews, NC 28105

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(704) 321-4871
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Scott Clark's Toyota - Matthews, NC
Reviews
( 77 )
( 1 )
( 0 )
( 0 )
( 4 )

Best

I had my wife's 2002 Avalon (123,000 mi.) in for service on 6/1/12 and as usual Billy Carroll took good care to make sure everything was up to date, only needed oil change and tir...

Worst

I went to this dealer to buy a specific car, however I was steered into another car that was cheaper and told was comparable. It was not. I was sold an extended warranty and then ...

Editorial review from Citysearch 9/6/2012

I had a fantastic experience shopping for my new car at Scott Clark's Toyota. Mike Black and Kameron Knox were fantastic and helped me get into the right car for me and my budget. I absolutely love my Mini Cooper Clubman and both Mike and Kameron got me extremely excited and made my car buying experience quick and painless. From now on I will recommend Scott Clark's Toyota and Mike/Kameron to all my friends and family. more
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Editorial review from Citysearch 8/13/2012

Robert Van Alstyne worked late to get me and my wife into a new Corolla recently. I highly recommend asking for him. more
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SHADY 6/22/2012

This place is terrible. I do not recommend them at all. They have tried to screw me when I went it to buy a new car. Shady SHADY SHADY People. more
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I had my wife's 2002 Avalon (123,000 6/6/2012

I had my wife's 2002 Avalon (123,000 mi.) in for service on 6/1/12 and as usual Billy Carroll took good care to make sure everything was up to date, only needed oil change and tire rotation. Billy Carroll has taken care of this car for many years and I have been completely satisfied. I have a 2008 Tacoma that he takes care of as well. Billy Carroll has always been very truthful and honest with me in our dealings. If any questions he takes me to the shop and has the tech show me any problems found with the car. Thanks Billy Carroll. more
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Awesome Experience 5/22/2012

Very rarely have I come out of a dealership saying Alleluia!!! Robert Van Alstyne, was the consumate salesman and was extremely helpful to my wife and I. He was extremely detailed with his information and helped us to see things we'd never look for in a preowned vehicle. This guy had an answer for everything, and if he didn't know, he would excuse himself briefly to find out the answer. This kind of motivation to get answers to us sealed the deal for us. So, we found a beautiful 2010 Sienna, and my wife and I...our children too, love the vehicle. This vehicle will certainly serve us well, and we couldn't be more happy to have worked with Robert!! With all sincerity, Robert I will pass your name to anyone looking for a vehicle. Michelle Gustafeson in the finance department....there are a few things I could say about Michelle, but the first and most important was that she found us a good loan, and she too, walked us through the process stress free!! Michelle, you made me laugh, and you t more
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The best of the best... 4/1/2012

I have known Dave Gibbs for over 5 years. Having observed him in numerous situations, I can attest to his character. He is honest and straight forward. If he is your salesperson, you have the best of the best! He will do everything he can to make your car-buying experience pleasant and successful. William Davis Professor Emeritus UNC Charlotte more
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First Car Buying Experience 3/26/2012

This was my first car buying experience and I walked away with total peace of mind. Sam Poole was my sales representative and he helped me immensely with all of my questions and concerns!!!! He was so kind and went the extra mile on everything for me. I have heard nothing but horror stories all of my life of the scams that dealerships can pull and the pressure that the sales men put on you. Scott Clark's Toyota dissolved any fear or preconceived notion I had of buying a new or used car!! I HIGHLY recommend them! Awesome job ya'll!!!!!!:) more
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CRYSTAL TERRY 3/21/2012

I am the owner of a 2005 Toyota Sienna. Crystal Terry at Scott Clark's service department has been my service advisor for years! She is very responsive to my car needs, and I have full confidence that she'll leave no stone unturned. It's such a wonderful feeling knowing that my car is in good hands and that she'll try her hardest to keep my costs down. She is so warm and responsive and will go that "extra mile" to make sure that my experience is as pleasant as possible! more
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Crystal Terry at Scott Clark's Service Dept 3/21/2012

I am the owner of a 2005 Toyota Sienna. Crystal Terry in the Scott Clark service department has been my advisor for years and I HIGHLY recommend her! She is very knowledgeable and very responsive to my car needs. I have full confidence that she'll leave no stone unturned and will go that ""extra mile"" to make sure my experience is a pleasant one. Thanks Crystal! --Jeanie more
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Robin 3/20/2012

I had to bring my 2008 Rav 4 in for service over the weekend, and had the best Service thanks to Travis Hayslett. He answered all my questions, and made sure I was receiving the best service possible. I will request his service from now on!! more
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CRYSTAL TERRY - AAA CUSTOMER SERVICE 3/18/2012

I'm the owner of a 2007 Toyota Camry. I have been coming to Scott Clark's Toyota since 2006, and I must say Crystal Terry is the BEST service advisor I have ever come in contact with. Crystal is very knowledgable in this profession, and has never steered me wrong. I trust her judgment on what I can hold off on, and what service is REQUIRED IMMEDIATELY!!. \r I take a 45min trip to Scott Clarkl Toyoto for service because of the trust I have in Crystal. Keep up the good work Crystal... more
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Great experience! 3/17/2012

My first visit to Scott Clark s Toyota was a big experience for me. This would be my first purchase of a car by myself. I was greeted with a big smile from Dave Gibbs. Within a few short minutes, he made me feel comfortable and most of all he LISTENED to my wants, needs and my budget in my search for my next car. He showed me exactly what I was looking for within an hour. Thanks Dave, you made my day!! more
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Thank You Robert, Taz, Justin and The Staff @ Scott Clark Toyota@ 3/17/2012

I have so many things to say about Robert VanAlstyne and the staff @ Scott Clark Toyota. \r I sent in my pre-approval email on Sunday night and first thing Monday morning I received a phone call from Robert. I explained everything that was going on with my old car (Chevy Colbalt) and how much I still owed on my car, as well as what my payments were. I was very upfront with everything and I asked Robert if he thought he could help me. You see I did not want my payments going up. He said come on down and let see what he can do. I did not get down to Scott Clark Toyota until after 6pm and Robert was there waiting on me. I had my eye on this little 2009 blue Yaris.Took it out for a test drive and I fell in love with my little putt putt. We came back and he asked me to have a seat and let him see what he could do. He went and talked with Christopher "Taz" Andrews (Finance Director). Taz came over, sat down and talked with me for a little bit, giving me some helpful advice on how to get some more
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A VERY Satisfied Customer 3/16/2012

Recently my family and I needed to take an emergency trip to Maryland. When I brought my Sienna in for servicing, I was impressed by the timely and professional service I received. I was especially appreciative of THERESA WALDREF who not only saw to it that the van was serviced appropriately but also displayed phenomenal "people skills" in the midst of my emergency situation. \r \r I could not have asked for a more on-task and compassionate person than Theresa who clearly demonstrated why Scott Clark's Toyota is where I will continue to bring my vehicles for servicing. \r \r You have more that earned your reputation for quality and professionalism. more
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They service my Honda haha! 3/15/2012

You want exceptional service without being hustled - see Justin Bustle. I have had a couple vehicles serviced at Scott Clark (even an Odyssey!), and the experience has never been less than outstanding. Maybe one of these days they can talk me into a Sienna. more
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Assistant Service Manager 3/14/2012

My service experience at Scott Clark Toyota City/Scion was excellent....thanks to the Assistant Service Manager, Travis Hayslett. He was very helpful and answered all of my questions. Thanks for a great experience - Travis!! more
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Crystal Terry @ Scott Clark's Toyota 3/14/2012

When I first moved to Charlotte I took my 4Runner to another Toyota dealership for service...wrong!...I was lucky enough to meet Crystal Terry at Scott Clark's...she not only helped correct the other dealership's "are you kidding me?!?" mistake, but her attention to detail and customer service has been the reason I have been going back to Scott Clark's for years...if you go, ask for Crystal...end of story. more
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Scott Clark's Service Department 3/14/2012

When I first moved to Charlotte I took my 4Runner to another Toyota dealership for service...wrong!...I was lucky enough to meet Crystal Terry at Scott Clark's...she not only helped correct the other dealership's ""are you kidding me?!?"" mistake, but her attention to detail and customer service has been the reason I have been going back to Scott Clark's for years...if you go, ask for Crystal...end of story. more
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Service Experience 3/10/2012

I recently had my van's sliding door repaired at Scott Clark's Service Department. Billy Carroll, Assistant Service Manager, helped me work out details with my insurance company in order to get the door repaired. I had an excellent experience and Billy was most helpful. I always have my van serviced at Scott Clark, have always dealt with Billy and have always had good experiences. I more
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Scott Clark Toyota Service Department 3/9/2012

Scott Clark Toyota has been servicing our Avalon and Prerunner for over 11 years. Their service department promptly handles my servicing needs, whether it be a quick oil change or more involved maintenance requirements. Billy Carroll is a highly experienced service manager who always provides high quality service. more
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Owner Message

  • Scott clark toyota city. Located in charlotte. N. C. is a family owned and operated business. The dealership offers NEW and PRE-OWNED vehicles. Its range of toyota model includes prius. Corolla. CAMRY. Matrix and SOLARA. Toyota truck models comprise tacoma and tundra. The dealership also offers schedule services and toyota S RENT-A-CAR service. The PRE-OWNED vehicles include makes. Such AS Nissan. LEXUS and Mazda models. Scott clark toyota city is also an authorized dealer and installer of LOJACK vehicle security system. Its list of parts include carbon fiber dash appliques. Ashtray. OIL filter and ALL-WEATHER mats. The dealership also provides finance options. Such AS payment estimators and online service appointments.

    Toyota, State of The Art Facility, Tundra, Trucks, Tacoma, SUV, Solara, Sienna, Sequoia, Scion, Sales, Rav4, Prius, Parts & Service, Parts, New & Used, Mr 2, Land Cruiser, Highlander, Cars, Camry, Avalon, 4runner

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