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Schmidt Custom Floors

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N8W22590 Johnson Drive
Waukesha, WI 53186

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1 (262) 547-8763
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Schmidt Custom Floors - Waukesha, WI
Reviews
( 30 )
( 3 )
( 1 )
( 0 )
( 2 )

Best

Just wanted to brag about Kevin and his partner "J J" and what an outstanding job they did installing our new carpet. Everything looks fantastic and was done so professionally and...

Worst

Had an oak floor installed by Schmidt Custom Floors. Due to their busy schedule, the work was completed over a period of approximately 6 weeks ( a bit on the long side) and I cal...

Professional Plus 11/6/2015

Just wanted to brag about Kevin and his partner "J J" and what an outstanding job they did installing our new carpet. Everything looks fantastic and was done so professionally and efficiently, along with exceptional clean up as well. Be sure to give them a 10 out of 10 stars on their job!! Kevin told us about his new install at the store. Will stop by to see it once it's done. Give us a heads up! Will send a pic of the rooms once the furniture is in. Our whole experience from sales, installation, quality, and customer service rates Schmidt Custom Floors as exceptional!! more

Excellent Service and Awesome Results! 9/29/2015

We chose Schmidt Custom Floors to refinish our first floor maple flooring after receiving numerous other lower-cost bids because of its outstanding professionalism, service and results. We also knew that Schmidt enjoys a high-quality reputation in the industry. During the estimate process, Jeff Satterfield came to our home twice, answered all of our questions (as did the office staff) and assured us that, when finished, our floors would look as if they were brand new. He was right! Although we expected this to be a 3 day job, the crew (Jacob and Javier) arrived on day 1, told us that they would try to finish the job (sanding and refinishing with 3 coats of natural finish) by the end of that day instead. And, they did! Our floors look amazing! We're very pleased with the outcome. The crew did outstanding work and were extremely courteous, professional and knowledgeable.They answered all of our questions about the process and after-care. It was a pleasure working with them. We feel very comfortable that we made the right vendor choice. Thank you again, Schmidt. We're looking forward to many, many years of enjoyment with our beautiful "new" floors. more

Excellent work. Clean and Efficient 8/26/2015

I was recommended Schmidt Flooring from my friends who had used them multiple times with great results. My experience was as successful. Schmidt is the place to call for quality finish work. We had to match stain color to the existing 60 year old floor at the interface of our new and existing spaces. Their work was seamless. I would highly recommend Schmidt Flooring. more

Outstanding 7/2/2015

outstanding job, to Gus and helper. more

Simply Outstanding 6/1/2015

The job was sanding a wood floor, and applying 2 coats. Outstanding results. On a scale of 1-10, I rate them 11. Javier, Jacob, and Gus did excellent work, and I consider them very professional. I also want to thank Scott, the scheduler, for moving my final coat from Monday to Saturday, allowing me to return my house to normal order 2 days earlier. more

Absolutely the right choice for installing beautiful hardwood floors! 5/19/2015

I have used Schmidt Custom Floors, Inc. for hardwood floor installation twice. I found them to be exceptionally responsive. If there was a change that we needed, they didn't even hesitate, they just came back to make sure they met our expectations. They did a great job, and their employees are friendly. I wouldn't use anyone else! more

Top quality craftsmanship 5/15/2015

Working with Schmidt Custom Floors, Inc. was easy. They refinished our wood floors the week that they promised, and they put a unique theme on our floors. All of their employees are professional, and they do exceptional work. more

The work they did was very professional and extremely well done. 5/1/2015

This was the first time we worked with Schmidt Custom Floors. They arrived on time, did an excellent job on the floors, and were very professional. They installed unfinished laminate flooring in our living room, and everything looks great. I would recommend them. more

Happy with their service. 4/29/2015

My wife and I were very happy with the services provided by Schmidt Custom Floors. Our condo is about 9 years old. The flooring needed a buff and coat to give it a fresh and clean look. We went away for a week vacation, and left a lock box in the lobby so they could perform the service. They gave me a good price, and completed the service on the first day. I saw the results five days later, and was very happy with them. I've already recommended them to our neighbor. more


Floor looks awesome, service needs improvement 8/28/2014

Overall, our floor looks amazing now. They replaced our floor completely due to water damage. The office personal are very friendly and helpful as well as the craftsmen are incredibly friendly and helpful. We struggled with communication with the company overall. We talked with one person about the floor and the person doing the work had no idea what was happening. Infact, the guy who came back to look at the concerns we had didn't even know Schmidt floor put the floor in. We ended up telling our concerns and issues to mulitiple people. The carpeting in our living room needed to be restretched and I received a phone call from someone at the company, while the carpet craftsman was in my living room , telling me he needed a code or a key to get in my house. We did have to have some rework done in the transition between our tile floor and the brandnew floor. The original installers left a 1 1/2 inch gap, which looked aweful and not the way the original floor looked. We had to insist that the board be recut to fit so there would be no gap. Also, remember to ask for instructions on how to put your applicances back without stratching your brand new floor. We tried putting things underneath our refrigerator and it still stratched the floor and we had to get it redone within a few weeks of having the new floor put in. When I asked about it they said this happens about 100 times a year so my thought was why not give better guidance about how to have customers move the appliances back with less chance of stratching the brand new floor. Our capeting is already starting to pick up where they restretched it. That is frustrating. Overall, the craftmenship for the wood floor was great and I love my new floor. more

AWESOME 5/2/2014

I had my new kitchen floor installed by Schmidt Flooring yesterday, and I want you to know how pleased I am. My floor looks awesome! It give my kitchen a whole new feel. It transformed a nice kitchen into a warm, inviting room. The men who installed it were courteous and worked diligently at getting their work finished. Their clean-up was very thorough. Schmidt Flooring was recommended to me by others who have used you. How right they were! Thanks to Mark, Tim, Tom and my installers as well as everyone behind the scenes. more

THe best 12/12/2013

We visited many model homes when considering our major remodeling project and every time we saw a beautiful floor it was by Schmidt. We also picked them and were delighted. Now many years later we are still in love with their follow-up service and professionalism. more

Editorial review from Citysearch 6/2/2013

I have used Schmidt Custom Floors both personally and professionally. They take care of their customers, turn out a great final product, and stand behind their product even if there are issues that arise from things out of their control. If you want a great floor - be it carpet, wood, or resilient flooring, Schmidt has the products and certified installers for you! more

Schmidt Flooring 5/7/2013

Our district has had a very positive experience with Schmidt Flooring. Jason Heiman has been an incredible resource for us not only responding to our flooring projects but also by providing education to our staff. more

Great experience working with this company. 5/1/2013

Great knowledge, service, & attention to our needs. Would recommend for your gym floor needs! more

Jason with Schmidt Flooring has provided direction to our school district to fix our nightmare floor. 5/1/2013

Three years after having our high school gym floor installed by another flooring installer, the entire floor began to cup. Some spots in the floor were really bad. The original contractor blamed us for the floor problems and made no attempt to figure out why our floors were warping. Enter Jason from Schmidt Flooring. Jason recommended we contact the maple flooring association which we did. We recieved a report from them outlining some of the issues we have. Jason has worked with his team of experts to further outline issues and will be fixing our floor this summer. The best part of all is that he is honoring a price quote he gave us 1.5 years ago for fixing the floor! Now that is how one does business. more

Excellent Customer Service & Top Notch Product 4/30/2013

We have had the pleasure to work with Jason at Schmidt Floors on many projects with our clients and they have done a wonderful job on every one of them. Jason is especially good at maintaining our high level of customer service demands with constant communication with our clients. All while creating a result that is cost effective yet achieves what our clients are looking for. I would highly recommend Jason and Schmidt Floors for your next Wood Floor project! more

Couldn't be happier 4/29/2013

Very professional, high quality of work and vast knowledge of athletic floors. more

Overall experience was good. 4/26/2013

Overall experience was good. more
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Owner Message
  • Schmidt Custom Floors, Inc. proudly provides a comprehensive range of high-quality flooring products and expert flooring installation services throughout the Milwaukee, Wisconsin area and beyond. From beautiful hardwood floors to carpet, tile, luxury vinyl, laminate flooring, hand-scraped hardwoods, and more, Schmidt Custom Floors is your source for residential, commercial, and athletic flooring.

Additional information
  • Hours: monday: 08:00AM-04:30PM, tuesday: 08:00AM-04:30PM, wednesday: 08:00AM-04:30PM, thursday: 08:00AM-04:30PM, friday: 08:00AM-04:00PM, saturday: closed, sunday: closed
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