A lot has changed since the grand opening. First, they no longer accept credit cards, and now bland food, based on my final 2 visits. All pizzas arrived not as ordered, one was burnt on the underside, and all had no taste whatsoever. A far cry from the ""best pizza in Venice"". It used to be like that, very cozy and welcoming. Resting on their laurels, they are picking off Venice residents, those of us once loyal to this ""treasure"" has now become a place where the waitstaff are fearful in getting into Bill's way, let alone express a concern that a customer has. After repeating our order to the waiter (4 times), our pizzas arrived with everything but what was ordered. This was the continuation of a nightmare dining experience. A female manager came over, listened to our complaint, and never came back to our table. After waiting for almost an hour, being famished, and not wanting to re-order, we removed all the wrong toppings on the pizza, (that we specifically didn't want), and ended up eating a slice of dough. Not accepting that the pizza was sub par, Bill threw a Pizza Hut menu at us, and threw us out - giving us a verbal assault accusing us of eating and not paying at all the restaurants we visit, as well as some choice comments about our appearence and our choice of friends. His best maniacal rage was, ""I know your kind, you live your life looking for free meals"". Bill, you should be ashamed of yourself, but your anger and rage might be best helped by a professional. The snowbirds may carry you this winter, but once they stop, your local crowd will not follow you anymore as you ailienate them one table at a time. Folks, try Mama Leones or Valenti's. Their pizza and pasta are consistant. Bill just doesn't care anymore, and it shows in the food and poor attitude. \r
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We thought we were the only ones who experienced ""psycho"" Bill's behavior until I found this site. Bill apparently is under the influence of something. We want to express ourselves and share this horrific experience with others.
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