It was new year eve the worst night to get a cab,I was on the phone for forty minutes trying to get through any taxi company in santa monica,then my friend gave me the # for metro cab & recommended them,so I called them & was on hold for 3 minutes but thank God they picked up,even thou i can hear the phone ringing I was amazed how calm & nice the dispatcher was,he told me it would be about 20 minutes wait,which was OK by me,at least he didn't give me this 5 to 15 minutes bullshit.
Pros: professional & prompt
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