I went to Sammy's a few days ago with a small group of people... even though we arrived for dinner at 6 PM the waiter clearly could not handle the small number of tables he had (approx. 3). He brought our salads, drinks and entrees all at the same time (rather than staggered) then neglected to bring implements to open the crabs, ketchup for the fries, butter/sourcream for the baked potatoes or lemon for the fish. We had to eventually flag down the owner to get these items -- he was NOT happy and explained the waiter had only been with them for a few weeks. However, Waiting 101 rules were being broken all over the place... he also served my nephew undiluted cranberry syrup as a beverage and never brought us the two beers my sister ordered. In the meantime, we'd finished eating and the table next to us hadn't gotten their entrees yet.\r
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The owner ended up apologizing profusely but my feeling is, don't put people out on the floor if you can't handle the job. We weren't a demanding group of people and my sister and I both have plenty of waiting experience so we know how hard it can be.
Pros: good food, friendly atmosphere
Cons: terrible service can ruin a good meal!, also it is quite pricey
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