I am a huge proponent of providing positive feedback when I receive great service. This is NOT one those cases. On the contrary! I was in your salon last week and have never been treated in such a poor, unproffessional fashion in my life. From the moment I walked in the door it was a horrible experience that I will regret for the next 3 - 4 years (the amount of time it will take to outgrow the damage you caused in 15 ill fated minutes). \r
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Starting with the woman behind the desk with the gray, dutch-boy haircut who kept me waiting 20 minutes while she wrapped up a personal call just to say "oh I thought you were a sales person". To the stylist bitching about what a "bad day it's been" for him. Customer service lesson 101 - as clients, we don't care about YOUR issues.
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