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Safford Brown Hyundai Leesburg

4.7
30 reviews
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id: 30456597
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325 E Market St
Leesburg, VA 20176

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(703) 443-2220
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Reviews
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Best

Very friendly atmosphere and courteous custumer service

Worst

The maintenance mantra is to up-sell fluid replacements, way above manufacturer recommended service intervals, adding to environmental woes with excessive unnecessary (and expensi...

Friendly and Curtious 12/28/2013

I have purchased 3 cars in 4 years from this dealership and will purchase next one here too. Everyone treats you very nice here and most important the buying process is pleasant. Jim the MGR, is great. Everyone there is excellent, sales, finance and service. more
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Smoke and mirrors 12/17/2013

The maintenance mantra is to up-sell fluid replacements, way above manufacturer recommended service intervals, adding to environmental woes with excessive unnecessary (and expensive) fluid flushes to meet accounting office demands, not to improve vehicle longevity...And, the dealership is careful not to advise owners on the paint warranty until after the warranty has expired...So much for the 60k mile "bumper to bumper" warranty ads... more
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Charging one hour of labor for a 2-min procedure? 12/11/2013

Hyundai doesn't provide a way for owners to change the behavior of the door locks (default is ALL UNLOCK when shifter is moved to PARK). For the safety of my wife and teenage drivers I wanted to disable this behavior. Brown's insisted that they charge a minimum one hour of labor ($125) to re-program the door lock behavior. Really, are they kidding? How about "We're concerned about your family's safety and we're glad to take care of this for you after we fix your car". more
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Car service 10/16/2013

We'll organized Dealership, the best I have seen. Keep up the good work. more
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Great bunch of people 10/15/2013

Some of the nicest sales and service staff in the business. more
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Everyone is so kind and considerate. 10/2/2013

Everyone is so kind and considerate. I was very pleased. more
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The Staff is AWESOME!!!! 9/24/2013

The employees at Brown's go above and beyond....and they deliver. Nice to know you can trust people in this industry because for a long time I couldn't. I have had no problems with "this dealership". Will come here for as long as I own this brand of car. more
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An Honest Car Dealer 9/16/2013

This dealer seems to be free of the usual BS. The salesman we bought from, Shawn, was honest and made it painless. Service Advisors are friendly and very knowledgeable. more
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Very knowledgeable and professional 9/16/2013

Every time I've brought my car in for scheduled maintenance, they were able to answer all my questions. Trustworthy dealership. more
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