Sableux Salon & Spa

My cousin spent three days at this spa before the wedding. She brought all her bridesmaids in for services. I called in the AM because I woke up with a sick baby, They wouldn't allow me to cancel my appointment and wanted to charge me full fee. I will show up an have the message... I just think it is shaddy considering My cousin was responsible for over 1000.00 worth of service in three days. more

I have been going to Sableux for 10+ years and have always had positive experiences. Firstly, my stylist is AMAZING! Amy does the best cuts and colors and is always happy to make recommendations on how to best care for my hair. Everyone there including the front desk staff is consistently pleasant and upbeat. Just this past weekend a staff member even walked me out to my car IN THE POURING RAIN with an umbrella to avoid ruining my hair for a friends wedding. I would recommend Sableux their awesome customer service to anyone! more

I had my hair done with one of the new stylists at Sableux. My hair turned out yellow and I still had to pay for it. I went back the next day to fix it, she left an orange spot on my hair this time. I refused to go back the second time to fix it. I went to a different salon afterwards to let them take a look at that spot. They were shocked that I was charged for that awful job. Sableux general manager refused to reimburse my money. As a result, I'm not a customer there any more. I showed that orange spot on my hair to my family members, who were the Sableux customers at the time. They were very surprised that I had to pay for that poor job. As a result, they are not Sableux customers any longer either. I would not recommend that salon to anyone. Ladies, try finding a different salon as you will not get reimbursed for poorly done job at Sableux. more

Had a very unprofessional bikini wax. I complained to the front desk and I did get an apology and a gift certificate from the manager. I decided to give the salon another try. I called to check to see if they provided a specific service and the response I got from the person who answered the phone was, ""no, I don't THINK we do that."" She wasn't sure, but she also wasn't willing to ask someone, instead she lost a customer. If there are employee procedures and policies for the salon, they should provide on going training to improve customer service. more

I have been going to Sableux for over 15 years. Over the years stylist have left but mgmt has always made recommendations and I have liked each stylist they recommend. If price is the issue, you can ask for a sylist that is a little less experienced and price will reflect that. I have done this in the past and have always thought the stylist did a great job. I have had facials and massages also and have had a great relaxing experience. For the service, atmosphere and experience I feel is reasonably priced and at a high end spa. Julie F Pros: Very professional & great cut & color more

my haircut was good and the girl cutting my hair was nice. she did curse a lot while telling me her life story. i doubt i will go back, because the prices are too high. but overall it was fine. more

I get my nails done quit often and have for several years now. I normally go to Sableux Salon and Spa, but recently the girl I liked to use left after having her baby! I am so sad to see her go! My last experience at this salon was awful! My girl friend and I went to get our nails done together. The lady who did my manicure and pedicure smelled like a combo of perfume and cigarette smoke.....NASTY! She was not that great with my cuticles and kinda rough. Her massage was great but I wasn't booked for a massage, I was booked for a nail tech to polish my nails better then me! I was shooked! She hurt me while doing some of the pedicure, my big toe sill hurts! She was quick, but again I wasn't looking for speed. I wanted to experience the 'Spa' treatment I paid for! Lets not even talk about the poilsh.......I could have done a better job! My girl friend wasn't that impressed either. Her person seemed mad and like she would rather have been anywhere else. I have heard stories about the staff there and the management, personally I think the girls are miserable! Pros: atmosphere Cons: unprofessional staff more

I went to Sableux for a haircut and asked for an inch to be taken off. She cut my hair up to my shoulders, about 4 inches more than I asked to be cut. I was so upset I didn't know what to do. A few months later I went to a new salon for a trim and the stylist there noticed the underneat hair was cut inches shorter than the outside layers. Apparently the stylist at Sableux cut my first layer of hair so short that she had to cut the rest short to cover the mistake. As the new stylist let new layers of hair down to trim she said they got longer and longer almost like layered but the opposite way. I don't know if this makes sense, but all in all she really screwed up my hair! more

I was very dissapointed. I have been a customer at Sableux for years. I made an appointment for two back to back sessions. They reversed the appointments. I had never said anything before when mistakes were made, but this time I decided to say something. They said it was not their fault. I was stunned. They could at least have apologized and said they didn't know how the error was made. I guess they think they are the best salon in town and it doesn't matter. Good customer service does mean something so I went to another salon today. They were okay, but I wil still never go back to Sableux. I am looking for another upscale salon. I understand there are some in Cincinnati. Chappies might be good here in Northern Kentucky. I don't know, but I know one thing. I will never go back to Sableux. That man was just too rude. I wonder if they know what he is failing to say. Pros: Atmosphere Cons: Customer Service more

Ok when isnt a massage good? I waited 3 weeks trying to book a hot rock massage to spend my gift certificates that i received from christmas.... I have had 3 hot rock massages in the past from another salon.. I must admit that I will continue to go to that salon before I would come back to Sableux Salon and Spa... I think I was actually this guy's first massage he has ever given... it was a total waste of my gift certificates.... I wish I would have just come in and bought products and left the massaging to the other salon..... I do say that the entire staff is very professional and the atmosphere is very nice... the talent is just not there... I saw another person leaving and couldnt believe i overheard her saying while paying it was for a cut and color... she looked as though she just crawled out of bed... being a former hairdresser I would have never allowed a client to leave the shop looking like that.... amazing....If you want to spend the type of cash they charge for their services I recommend you go over to the crescville mall in the same parking lot and get a much better job where the talent is what you pay for not the looks. Cons: lacking talent more

I have gone there twice and will never go back. Not only are the stylists very judgmental, they don't listen to what you want. I told the girl (whose name has left my memory) that I wanted my hair to fall just below my shoulders. She ended up cutting it clear to my chin. She asked if I wanted it styled and I told her I didn't need it, but if she could think of something neat to do, go ahead. Big mistake! She curled my new short bob (that I did not request) completely under, and curled my bangs upward making me look like a total freak! As soon as I got to the car, I started to cry. I brushed the nasty hair she made and put it into a ponytail--well what i could get up. By far the worst haircut ever. And that's not the end: She colored my hair. I wasn't sure of the shade I wanted. I told her I liked the lighter of the two she showed. During the big reveal, I told her it was okay, a little darker than I had hoped, but I thought I could get used to it. She says, ""Great! I went ahead and used the darker color!"" Uh, hello?! That's not what we decided. Don't go here ever. Cons: Everything more

It's just okay. The staff are friendly but unprofessional and seem inexperienced. I've been there 3 times and its always the same. Not to mention that the floor is always covered with hair! I've never in my life been to a salon where they didn't clean up the cut hair immediately after the customer left - but they don't do that here! It is disgusting! I was there for an evening appointment and the floor literally was covered! I'll probably go back again just because it's closeby and I've yet to find any other salons in the area (I'm new to the city) but I'm definitley looking around for a more upscale salon. Pros: Friendly staff, easy appointments, convienent Cons: Don't sweep up the hair, Unexperienced, Unprofessional more

She Was Rude and Loud. Pros: Great Location, Friendly Staff, Comforting Setting Cons: crystal-nail tech more

I have been going to this salon for over a year now and it is god send to me! The people there a so friendly and are not one bit snoody! If you have not been to this salon but have heard about it, I highly recomend that you at least go and see for yourself! You will stay there for time to come. They listen to you and don't recomend stupid hair styles to you that would look horrific on you. They listen to what you want and do just that! Also, the spa portion is so nice! Try it and see what you think! You'll love it! Pros: Inexpensive, Never crowded, Alway conveinent more

Although I was having a hair removal service, I have to say this was as enjoyable as possible! I was 30 minutes late for my appointment, yet the young man at the desk was able to find another aesthetician to take care of me. And best of all, the waxing hurt less than any I have ever had. And she even recommended a facial toner that I LOVE!!!! It smells like chamomille! Pros: Accomidating, Friendly, NiceProductSelectio more

I had a facial, lip and eyebrow waxing. The waxing was a easy as it could possibly be. But the facial was great. Not only was the face cleansing part nice, but she massage my neck and shoulders while I had a face mask on. This was really relaxing. And my skin was glowing when I left. Pros: Friendly, On Time more

I got a massage on July 31 and man was it relaxing! The price of $65 was very reasonable for this great experience. First, I had a few moments to relax in a footsoak and then moved on to the massage. My therapist was professional and reassuring, since this was my first massage. I highly recommend. Pros: Relaxing, Reasonable Price more

Great pedicure. The nail technician was sweet and realizing that I wanted to relax, she gave me some hot tea and respectfully kept her thoughts to herself. I appreciated her ability to understand where I was coming from without making me feel uncomfortable. Also, the front desk was friendly, helpful, but not annoying. My only complaint, I would have liked to purchase the polish color that we used and I forgot because my technician also forgot to remind me. Pros: Relaxing, Understanding more

I won a free haircut from a charity function and I could not be more pleased! Not only was the hairdresser understanding of my unability to style my hair, she was as friendly as she could possibly be. Other than a hard to pronounce name, I would recommend Sableux to anybody. Pros: Great Haircut, Easy to Style, Early Appointments more

I really enjoyed the environment as well as the friendly staff Pros: friendly, comfortable, convenient more