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SW Heating & Air Conditioning Service Co Inc

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8109 W Brandon Dr
Littleton, CO 80125

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(888) 847-2506
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SW Heating & Air Conditioning Service Co Inc - Littleton, CO
Reviews
( 31 )
( 5 )
( 0 )
( 1 )
( 4 )

Best

Hi, I'm writing to let you know how truly pleased we are with the service we received today from your company. My husband & I had you install our new furnace today & we not only ...

Worst

They said they could fit an electronic filter in here, so they moved my furnace around and it's a very poor job. I've had different kinds of problems ever since. They talked me in...

Warning, don't use this company! 3/23/2016

I've spent almost $3,000 on a humidifier that has never worked. I purchased on 1/28/16. Mike, the owner will not fix or refund the money. He does not return calls. The only way I have been able to speak to him twice in two months is by threatening to file a complaint with the Better Business Bureau, of which his membership has been revoked due to not responding to customer complaints. Don't waste your money. He does not care about customer service or providing quality service/products. more

Didn't Come, Didn't call 11/24/2014

Scheduled an appointment for a 4 hour window. They didn't come and they didn't call me. They never showed. more

Very poor service. 1/10/2014

Called Southwest Heating for a furnace repair and after spending over $500.00 another tech said that the blower was bad and that it would be another $300+. As we needed reliable heat, we had them put in a new furnace for an additional $1900+. They did a very sloppy job installing the new furnace. Do not use this company! more

New Furnace Installation 12/2/2013

Hi, I'm writing to let you know how truly pleased we are with the service we received today from your company. My husband & I had you install our new furnace today & we not only love the furnace, the two servicemen who installed it were so very professional & did such a great job. We were SO impressed when Brad & David arrived exactly when they said they would. Our appt.. was at 8:30, & they arrived at exactly 8:30! I don't think we've ever had a company be that punctual. Very impressive! They were very thorough, installed the new thermostat in our home & it looks great & works great too! Our 30yr old furnace had been out of commission for some time & wasn't worth fixing, so we opted for the new one, thank goodness! We're SO pleased! Our new Trane furnace heats our home so quickly & efficiently, that I wish we would've done this a lot sooner. It's GREAT! Brad & David cleaned everything up before they left & they were very pleasant. We'll recommend your company to everybody we know! Thank You Very Much! more

Said a motor was bad when is was not. Quoted $1800. I got it fix by someone else for $158 9/30/2013

I have used this company in the past for small items. Yes the send people quickly but the cost is significant. My blower in my air conditioner was rattling. The Guy they sent was to big to work in the space so instead of admitting this and getting a smaller man to do the job they wanted to charge $1800 to replace the blower motor. They claim that the motor was bad and it would take 3 men to dismantle everything to replace the motor. I thought, If one guy can not fit in there how can 3 guys? So I called some one else. They said the set screw came loose and all he had to do was tighten the screw and it was fixed. It cost $158 including the service call and less than an hours time. more

Techs are always competent and thorough. They are friendly and considerate of covering their shoes when they come in and protecting carpet, etc. They answer questions to my satisfaction. Office... 9/28/2013

See summary. My only reason company did not get 5 stars is because of a series of scheduling problems when installing my new A/C this year. The ball was dropped more than once and even the manager was a bit exasperated over it. They handled it well and gave me an additional discount to compensate. more

It was great 6/4/2013

Southwest Heating was great. They moved and installed a furnace to a new location. They did everything well and the service was great. They were great to work with. more

Good experience 6/4/2013

Southwest Heating was great. We called them to install a furnace and an air conditioner. They recommended the proper units and the install was done in a timely fashion. They were very professional and the price was fair. more

It was good. A little more education on thermostat would be nice. 5/29/2013

My experience with Southwest Heating was good. I'm having some trouble understanding my new thermostat. I guess I will just have to read the manual. Otherwise, it was good. The service call went well. more

Whenever we need them, they fix it. 5/22/2013

Southwest Heating does a fine job. They respond right away. They've done a lot of different things for us and it's always been very good. Every time we have a need, it gets fixed. RESPONSE FROM Southwest Heating: Thank You Lucy! more

Good experience other than the delay. 5/21/2013

They weren't able to get a furnace for me for several days. I would have liked them even more, but I had to wait three days before the unit came in that they could install. Other than that, the service man was very nice and polite and it was a good experience. They let me borrow some portable heaters because of the temperature. more

Responsive and knowledgeable. 5/16/2013

They were very responsive, very knowledgeable. They arrived on time to do the job. more

Great Service. Excellent Price. 3/28/2013

We used Southwest Heating and Cooling to install a whole house humidifier. We noticed a difference in the humidity level in our house after a few hours, and the house feels much more comfortable. The service was excellent, timely, and I would recommend Southwest to anyone considering a humidifier or in need of any other HVAC work. The price was excellent as well. RESPONSE FROM Southwest Heating: Thank you so much Bill! more

excellent products, great service 3/27/2013

The person who came to the house to give us a quote was very thorough and explained all the options and did not pressure us to get the most expensive items but let us know what would give us the best coverage for the size of our house and what would be most energy efficient. We got our bid on a Tuesday, called them wednesday to have them do the work and had the furnace and air conditioner installed on Friday. There were 2 installers who were very efficient, knowledgeable, polite and answered all of our questions. They called the next day to see is everything was working well and to see if we had any questions RESPONSE FROM Southwest Heating: We are so happy that you had a great experience with us. We strive to maintain the highest standards. more

What I was looking for. they were courteous and willing to work with me and let me know what needed to have done. what looking for 3/8/2013

Southwest Heating did the job at a good price. I was happy with the results. They were there when they said they would be there. They were courteous and willing to work with me and let me know what I needed to have done. Southwest Heating was what I was looking for. more

Recommended for HVAC installs. 3/7/2013

I had a pretty good experience with Southwest Heating. Overall it was good but there was a small issue after the fact. They sent out a guy to fix it quite quickly. I had expected as much because they are on the higher end of HVAC price-wise. Every time I had questions about energy credits, they were very helpful with answering. They were also very helpful with the billing process. more

Checked my burner, changed filter, aggressive salesman 3/1/2013

Southwest Heating came to look at my burner and change the filter. I don't really know what I got out of their services because all I needed was a clean, a check for leaks, and a filter replacement for 29.95. This was done, but the serviceman then told the salesman at Southwest that I needed a new unit without my knowledge so the next day a salesman arrived at my door trying to sell me an entirely new, expensive unit that I did not need. more

Honored their quoted price, installed two furnaces for me 2/27/2013

Southwest Heating came and gave me a quote and when they did the job the quote was completely honored. They installed two furnaces for me, one that was Lenex and another that was a brand called Train. They are now a distributor for both brands and I had them install those two and I have a good warranty by the manufacturer for them both. Great service. more

Technician provided great service. He was prompt and he resolved the problem. 2/26/2013

Basically, my furnace stopped working. I didn't know what the problem was, so Southwest Heating's technician came down to troubleshoot. He fixed the problem the first time, and before leaving said to call him if we had any issues and he'd come back. Two hours later, the problem came back. I called him and he came right back. I was afraid he wouldn't be able to come back that day, but he did and he fixed it. He was prompt and he stuck to his word. I like the service. more

He went above and beyond what you would expect. 2/15/2013

I had them out to do some work on my daughter's furnace at her house because she was having problems with it. It was around 11 PM, and I had called two other outfits where I just got an answering service but never got a call back. When I called Southwest I spoke to someone, and within three minutes I had a service tech give me a call back and he came out to look at it. He spent a lot of time looking at it, then went to the shop and got the parts he thought he needed, but it turned out they needed to order another part. They ordered that and had it in first thing in the morning and he came and got everything working. He then followed up the next day to make sure everything was still working correctly. There was a bit of noise that wasn't there before, so he came back out and checked it, it turned out there was some extra dust that had gotten inside so he cleared that out and it's been working good every since. more
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