Sorry Ernesta, but who would take their Apple to get repaired at a Staples anyway? Or at any PC place for that matter? It's like taking a mink coat to a shoe repair. \r
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You have Apple stores with free genius bars to diagnose and tech support all around within 10-15 minutes' distance from that Staples store, and toll free by phone 24/7, with shipping covered if it has to check in. Apple services Apple, and their service is impeccable.\r
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What's the world coming to? \r
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(Or maybe your Apple is stolen and you don't want to risk them detecting it, but don't take it out on Staples.)\r
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That said, my two cents to Staples: \r
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Train your employees better AND pay them better, considering your white glove prices. They are nice enough, but they are like the walking dead. Never have I been able to get help over the years beyond getting lazily pointed in the general direction of an aisle or having them disappear for ten minutes only to come back to tell me they don't have it, they don't know whe
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