SONS Ford Auburn

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2305 South College Street
Auburn, AL 36832

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1 (334) 246-0766
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SONS Ford Auburn - Auburn, AL
Reviews
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Best

The service dept was very professional. I had a check engine light on and exhaust leak. They helped me get in and out quickly. Pros: service

Worst

They diagnose fictitious problems and purposely left actual solution unperformed to try and squeeze 2 visits out of me. Typical dirty south, your not from around here mentality. I...

Mislead and treated poorly. 6/8/2009

I was told by the finance manager that I would not incur additional charges for financing a car instead of paying cash. I had wanted to pay cash, but they insisted that I finance instead. When I went to pay off my loan, additional charges were incurred and when I attempted to resolve the situation with the dealer, I was treated very poorly by management and the owner - Tony Hudgins. I was told any mistake made was my own misunderstanding. I was told that I had no valid complaint and that I was just trying to get something for nothing. This was done in the middle of the show room. My character was attacked for no reason and I would never do business with this company any more. Pros: fair price, professional salesman Cons: misleading finance manager, disrespectful management includi more

Great customer service 7/13/2008

The service dept was very professional. I had a check engine light on and exhaust leak. They helped me get in and out quickly. Pros: service more
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Owner Message
  • We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. See you soon!

Additional information
  • Hours: monday: 09:00AM-07:00PM, tuesday: 09:00AM-07:00PM, wednesday: 09:00AM-07:00PM, thursday: 09:00AM-07:00PM, friday: 09:00AM-07:00PM, saturday: 09:00AM-06:00PM
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