Terrible customer service. Called for a roof replacement. Only used them as a favor for a neighbor who worked there. Company was hard to reach by phone and unprofessional. Would not look at house to make a bid, only used aerial images. Bid was a lot less than the final price. No financing available. Limited choice of shingles. Roof was not completed until months after proposal was sent in. Final roof was missing the back flashing. I didn't find out about this until days later when I could look over the roof. Company replaced the rotten board but did not install the back flashing. I now have a roof with an exposed board. Company told me they would charge an extra fee just to come out and finish this work. Owner told me to climb the roof myself and paint the board. Why did I even pay them then?
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