Rumford Pet Ctr

Kayla, more

I love animals and have all my life. I thought that Rumford was a reputable natural pet store. On my interview, I directly asked where these puppies come from. I was blatantly lied to as they said they work with a few breeders who breed dogs for them and they have seen the locations and are friendly with the breeders. I admit I was naive and wanted to believe this was true. I started out on the sales floor and sucked at it because I couldn't try to get people to buy the most expensive bed, collars, and accessories after they spent upwards of 2000 on a puppy. I moved positions to animal care in the back. On paper and in front of the store, Rumford can seem acceptable. Once you start seeing the actual care of the puppies, It's a whole different game. There are 4 back rooms with the puppies that aren't ready to be put out yet. They need to have their dewormers for a few days before being able to be purchased. On a regular ""shipment"" there are between 70-200 puppies delivered. They are placed in metal crates that are stacked 3 or four high that can be rolled around to rearrange. Depending on the dogs, there can be from 1-6 puppies per crate. The puppies need to be ""pilled"" to get their wormers. This requires the employee to use a step ladder and wrestle with the puppies to get the pill down their throat. These employees are not trained properly and many times the dogs do not get the right amount of pills. Some dogs are given more than needed, while others are given not enough. The cleaning of these crates is also disgusting. In the back there are trays under each crate. They are supposed to start with an empty clean crate and move puppies to that crate and clean the crate where they came from. Most employees will take out all the trays and clean them first while the dogs defecate and urinate on each other. There are so many cages to clean that it's impossible to properly clean them all. The sick room (which employees are supposed to wear gowns and gloves before entering) is the dirtiest of them all. there are few stacking crates in here, but many cat carriers and kennel cabs. the bottoms of these kennel cabs have shredded paper on them. more

This store is horrible! Not because of the staff in this particular location, but because they sell puppies in the location at Warwick and any store supporting that cruelty should be shut down. The staff in Warwick is unfriendly. First they ignore you because they are so busy, not even saying something like ""I'll be right there with you"", then they throw pencils, cough protesting after you turn around, look disgusted at you and show you the way out, just because you asked one question 2 minutes after 8 o clock. The most unpleasant store experience ever. The puppies sit the whole day in the cage in their own pee and poop, they have irritated eyes from the stank and poop on their legs, they probably are sick because of the lack of hygiene, the staff doesn't even try to cover that they don't care about the poop on the dogs wiping it off before they hand you the poor pet. The local store manager in Warwick doesn't care if one of the staff girl has a bad attitude against you, they just have a big grin in their faces, laugh at you and open the door wide for you to leave. And before you leave the store they make sure to let you know how intelligent they are because they are studying to become a nurse. DON'T SUPPORT THAT, please don't buy there. more

I haven't personally bought a pet from Rumford, but mainly because I NEVER buy from pet stores. When I was 8, I got a cocker spaniel from a pet store and she was a puppy mill dog and sadly died. It was so heartbreaking at such a yound age that I only go to reputable breeders & shelters for adopt. First mistake was buying from a pet store. Pros: shuts them down and forces responsibility Cons: take a little time more

MY 9 MONTH GOLDEN RETRIEVER HAS BEEN SICK SINCE WE PURCHASED HER. WE HAVE BEEN TOLD BY NUMEROUS VETS AND CONSUMERS THAT RUMFORD BUYS SICK, INBRED PUPPIES FROM MID WESTERN PUPPY MILLS. IT IS HEART-BREAKING TO WATCH A MEMBER OF YOUR FAMILY SLOWLY SUFFER. THIS BUSINESS KNOWINGLY PURCHASES SICK DOGS-AGAINST RI LAW!!! THIS STORE SHOULD BE SHUT DOWN. I WOULD LOVE TO HELP. Pros: SUPPORTS PUPPY MILLS Cons: SICK DOGS SOLD HERE more

I cannot comment on the dogs, birds, rabbits or anything besides that you shouldn't be dumb enough to buy from petshops...idiots! What I do know is that the staff in the aquarium is top notch. If they think you buying 2 fish is bad they will educate you on why and what is a good alternative. Its clean, well maintained, and they've got a good selection (compared to the normal petshop fish). They always are waiting to help and give tips and remember who you are and what fish you have. Customer for life! Don't be dumb enough to buy a dog from a petshop though. more

The dog my family purchased here had to be put down within the first few months of her life. Her defects ended up being so severe that she could not be humanely kept living. Since then, I have heard from others that this has happened to them. There is nothing more heartbreaking than watching your puppy die before your (and your childrens') eyes. Don't support a place that purposefully breeds puppies that can't survive. Cons: puppy mill dogs, no shame, sick puppies, sick people more

I bought a cavapoo from here and brought him home and he was coughing..we brought him to the vet and he had kennel cough and a hernia more

I hope this bulletin will serve as a basis to inform consumers about the unethical and immoral business conducted by Rumford Pet Center in East Providence, Rhode Island. more

I just loved being there! The service was great and the environment was nice and clean. I love the aquarium section.There is such a great selectionof pets and any thing you need for your pet. I think Rumford pet center is the best pet store on the Island! more