Roy's Auto and Truck Repair

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520 Research Road
Richmond, VA 23236

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(804) 794-9703
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Road Construction

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Worst

took my vehicle in for engine trouble and they charged me $200 for a crank sensor. a week later I had the same problems and I called them to discuss. They were extremely rude and ...

STAY AWAY - TERRIBLE SERVICE 4/29/2011

took my vehicle in for engine trouble and they charged me $200 for a crank sensor. a week later I had the same problems and I called them to discuss. They were extremely rude and said I needed to read my bill becuase it stated they werent sure if the sensor was going to fix it....really? They wouldnt do anything to help my problem anymore.....just took my $ and that was it. They returned my vehicle back to me with grease all over the dash and steering wheel........SECOND RATE SERVICE WITH BACKYARD MECHANICS more

Roys Truck and Auto Repair 8/24/2010

Probably the worst repair work experience I've ever had. Put an exhaust system in my car that sounds like a toy. It clacks, rattles, and makes noises that sound as if it is falling out. So, I gave them the benfit of the doubt and asked them to put on a Honda muffler and I would pay the difference and they refused. Now Im out $500. and still have an exhaust system that sounds like I need a new one put on. I have told everyone about Roys shoddy service. When people hear me drive up, they laugh at the noise. I'm appalled that this business is still around. I told a mechanic that I was referred to Roys and he said that they must have been angry with me. Don't go there. more
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  • Hours: Mon 09:00am-05:00pm, Tue 09:00am-05:00pm, Wed 09:00am-05:00pm, Thu 09:00am-05:00pm, Fri 09:00am-05:00pm
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