Roy E Steele Shoe Repair

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207 South 5th Street
Louisville, KY 40202

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(502) 589-0222
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Reviews
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Best

Roy E. Steele Shoe Repair is a wonderful place to take your shoes if you have a great pair you just can't bear to part with, but they need a little TLC. I have taken several pai...

Worst

Did not glue the strap correctly. Strap came loose and he did not want to re-fix the shoe and stated that he did not fix the shoe.

Shoe Not Repaired correctly 8/2/2017

Did not glue the strap correctly. Strap came loose and he did not want to re-fix the shoe and stated that he did not fix the shoe. more

NOT PLEASED 12/14/2007

I am not at all pleased with the service of Roy E Steele Shoe Repair. When I dropped off three pairs shoes to have the heels fixed, Roy barely looked at me when he spoke, simply telling me he wouldn't get to them until a week from that date. I said that was fine. He required me to pay him up front. When I returned on the specified date, he had closed his shop early. (I was there at 3:20, the hours posted on the door said he was open until 3:30). I came back the next day at 2:45 and his shop was closed then as well. I went back to work and tried to call and see if his answering machine had the hours on it, which it did not. I still have not gotten my shoes back and am very frustrated at the lack of customer service. I would not recommend this place to anyone in Louisville. more

Shoe Repair service 8/11/2005

Roy E. Steele Shoe Repair is a wonderful place to take your shoes if you have a great pair you just can't bear to part with, but they need a little TLC. I have taken several pairs there over the years for resoleing and reheeling and they have come back just like new (probably better)! The shop is located on West Market Street in Downtown Louisville (very close to the National City Tower). Definitely recommend! more
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Additional information
  • Neighborhoods: Central Business District
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