Roto-Rooter Plumbing & Drain Service

Was called due to a Clogged toilet whch was causing water to back-up in the bathtub. Technician Drazan, diagnosed the problem and repaired the problem. He was very professional, courteous, and corrected the problem in very short order. If a plumbing problem ever occurs again, I will call Roto-Rooter and ask for Drazan. more

Was called due to a clogged bathroom sink. Technician, Drazan, diagnosed the problem and repaired problem. He was very professional, courteous, and corrected the problem in very short order. He also gave me some pointers to help prevent this type problem from occurring again. He also provided directions in properly using Pipe Shield. If a plumbing problem occurrs again, I will call Roto-Rooter more

I just had an amazing experience with Roto Rooters of Nashville,TN. Their plumbing service was one of the best I've ever had, and I look forward to using them again. Drazan was most helpful and informative and I am glad to have met him. Thanks Roto Rooter! more

My tech was Drazan. He explain the issue and answer all my questions. I was please with the way he provided me an estimate. He was right on the dollar and was able to get the problem fix within hours. I would recommend Roto-Rooter to my friends, workplace and family. Thanks for getting the water pressure running again! more

My tech. was a gentleman by the name of Drazan. He was very kind,clean,curtious and efficeint. My charge was exactly what the estimate was no additional hidden charges. I would recommend Roto- Rooter to my friends and family more

Great response time from time of my call and Awesome Service!!!!! I had a clogged toilet due to a little one placing almost a whole roll of paper towels down it. Resulting in water pouring out of the toilet when I ran my washing machine. (fun mess!). I called several different plumbers, and since it was the weekend their rates were enormous ($250.00 an hour just to come out plus hourly rate - absolutely ridiculous). I had a great experience with Roto-Rooter from the moment I called. The lady that answered the call was friendly, courteous and on the ball. With Roto-rooter there is no fee for them to come out, if you like their estimate great if not there is no charge. She kept me informed about the status of my call and when someone would be out with phone calls to me. I could not ask for better customer service. From the moment the technician arrived, Eric #797, he was friendly thorough and was great about explaining the different things we could try and the prices. He was in and out in no time. I will never use another plumber again. Roto-Rooter's prices are fair and I love that there is no fee for them to come out and inspect the problem! Go Roto-Rooter! Far better customer service then any other plumbers I have dealt with in the past. If you have a plumbing problem call Roto-Rooter, you will not be disappointed. more

GREAT service! I live in Nashville, TN and had a leak in my laundry room in the middle of the night, I got out the phone book and started calling around. There were only two plumbing services that come out 'after hours' the first one wanted $250 just to drive to my home, plus an hourly rate. I contacted Roto-Rooter and they told me they will come out and only charge me if I choose to go with their company and since you can't beat that I agreed! The technician, Darzan Kozul, came out promptly. He was able to locate the problem very quickly and advise me on what should be done to correct the issue. He provided me with a price and told me how long it would take to correct. He also explained they guarantee their work. Admittidly I did check around with other competitors unfortunately no one seemed to have time to return my phone call or seemed to have time to take the job. I contacted Roto-Rooter back and secheduled a return appointment to correct the problem. Once again, Drazan Kozul was the technician sent and I was relieved. He corrected the problem just as he stated he would. He was kind and courtious. He was efficient, he corrected the plumbing issue in the amount of time previously promised. The price was exactly what the technician quoted, no hidden fees or charges!! Overall I was very pleased with my experience with your comapny and your technician. I have recommended your company to others and will continue to do so. If I need a plumbing company in the future I will definitely contact your company again. more

I had a clog in the main drain of the house eariler this month. Bob and his assistant were nice, courteous and cleared the clog quickly and with no mess. My problem was with the follow-up. Bob told me to get in touch with Richard to get his camera line out to have a look at the drain later, since it was too late for him to come out that night (it's part of the service, I was told). I paid up. Apparently a big mistake. Richard (the camera guy) made an appointment with me, for which I had to leave late for work. He didn't show. Called 30 minutes late to say he was "stuck in traffic" and would need to reschedule. Ok, I thought, it happens, let's just make another appt. the next week. Did so. Took the whole day off work to meet him and do some other things, and his assistant shows up at 10, at which point I wasn't home, of course, because the appointment was for between 1-2 p.m., not 10 a.m! Call him back, angry, asking if he's planning on coming out at all? He gets testy, and says I have no idea how busy he is (like that matters, when he's already missed two appointments) and informs me we'll have to reschedule again. I blew a gasket, and i'm ashamed to say i told him exactly what I thought of his MO, and hung up. Initially rated one star because of this. UPDATE: My wife took this over and called the main office after I said I was done with them, and they sent a different guy out the next morning (saturday) with the camera snake. Then the main office followed up to see that it was done. The rude and disrespectful treatment from Richard still smarts, but I'll upgrade them to a three star because everyone else besides Richard handled our situation with professionalism and class. more

If you want it done right the first time call ROTO-ROOTER! I have tried 2 different plumbers and Roto Rooter was my 3rd! They are so right! Third time is a charm! The plumber was Drazan so super nice! Very sweet to my daughter and he did a super job! He explained EVERYTHING to me! This is was this does and this is what it should do, if it doesn't it isn't fixed! He had to replace the whole inside of my toilet! I will never call another plumber EVER! ROTO-Rooter is my plumber and their number is in speed-dial on my cell phone! Their office called and let me know he was on the way and he was her within 30 minutes! The people are so nice at this company, I really can't say enough! more

To write a positive enough review of this company and its representatives (particularly Bob and Roger) would be very difficult. These guys showed up on time, were consumate professionals, were sympathetic to my situation (I was flooded) and helped to minimize my expenses for their work. In the end, the results were excellent if not perfect, and they went on their way with a large smile, friendly handshake and a clear explanation of the guarantee of their work and how to follow up if I needed to do so. If you need plumbing work done, you can now skip sifting through several plumbers and comparing estimates -- just call Roto-Rooter. Seriously. more

Our water line broke and we had no water. Roto-Rooter arrived soon after we called them. They were professional and began work immediately. The crew knew what they were doing and kept us informed doing during the process. We are happy to have water.A job well done. more

Even though I know I'm terrible at plumbing, I thought for sure I could clear up a clogged bathroom sink drain. I Used the usual caustic drain openers and that helped but I soon found the sink backing up completely and taking forever to drain. So, then I thought, well I'll take the drain apart and clear it using my trusty snake. Two weeks later, still no amount of coaxing (cursing) would get ANYthing to work. On my laptop...favorite Roto-Rooter and in less than a shake, I had an appointment for the next day. That was confirmed within the half hour. The next morning a phone call at 7:00 AM said they'd be here within the hour. Drazau arrived promptly and remembered me from a job he'd worked on for me earlier in the year. He went right to work and based on effort expended, I realized that I would never have been able to clear the clog with any amount of effort. This is the third time I've called on Roto-Rooter, and they have always gone above and beyond the call of duty. In this case Drazau replaced the pop-up portion of the pipe which had breaks in 3 places on the threads. So even having the clog removed the drain still would have leaked had I done nothing. With that catch Drazau saved me another future call. Thank you Drazau! Very much appreciated. more

I'm always quick to write reviews when I have bad service, but this time I need to write a very good review to the folks at Roto-Rooter who helped me out of a bind today. While I was trying to get ready for work today, my shower started bubbling up black water and not draining, then the toilet backed up and water started coming up from the bottom of the toilet base. I called Roto-Rooter and could not be happier with the service. Although he had to use several different machines to clear the lines and needed to replace a seal that was completely rusted out, the service tech was friendly, professional and worked very hard to clear up the problem quickly. I am a single working mom with two kids in college and REALLY appreciate that he was upfront, told me the cost all the way through the job and did not add on any surprise charges at the end. I will not hesistate to call them back anytime I have plumbing needs. Thank you Roto-Rooter in Nashville, TN!!! more

I scheduled a Roto-Rooter service online and their service was fantastic. The technician, Roger, was prompt and professional and cleared our shower drain quickly. He also adjusted our water temperature and explained the process to me. The price was reasonable for the work and I am very happy with the results. I highly recommend them! more

I am extremely pleased with the plumbing service I received from Roto-Rooter Nashville TN. Matt was prompt and very professional. I was called several times before his arrival to keep me posted on his schedule and once he was on site, he quickly assessed the problem and resolved the roots clogging my main line to the road very efficiently. The cost of the service he provided was also very reasonable as I had called several competitors in the area to get estimates. I will definitely use Roto-Rooter Nashville TN for all my future plumbing needs and I highly recommend their service for quality and value. more

Terrific service despite a really complicated plumbing problem. If you are in Nashville TN give these guys a call. Brooks was great. more

Roto-Rooter Plumbing is the Best plumbing company ever!! Would definitely give this company a 5-star rating! Brooks our technician was the best. He arrived on time as promised and went right to work assessing our plumbing problem. In a matter of minutes he knew exaclty what was wrong and went right to work on fixing the problem. We had contacted some of those "other" plumbing companies before contacting Roto-Rooter only to be given the run around, either they never showed up or we were directed to an answering service that knew nothing about the company. Well never again will we contact any other company other than Roto-Rooter for all our plumbing needs. Today they proved they are the BEST and have definitely earned a new customer for life. more

I'm in Nashville, TN in an older condo and have been looking for a good plumber for a while. These guys are friendly, professional and, best of all, they'll come out and do a free estimate for you! Used them twice so far in Nashville, TN and both times they had very reasonable rates for plumbing! more

The technician was very honest, prompt and explained my plumbing problem very clearly. I would request him as the technician to come to my home for future repairs, and plan to do so in the event that I need a plumber in the future. I was very impressed. Pros: very prompt, polite and knowledgeable Cons: slightly expensive more

On a Sunday afternoon we discovered we had a major leak in a pipe under the house. Not knowing who to call we looked up Plumbing in the Yellow Pages and called Roto-rooter since they advertised 24/7 and no additional charges for weekend or holidays. We contacted them and Chris, our service technician, arrived within 30 minutes. We were so happy. After a quick assessment of our problem, we were told what was wrong and given a very reasonable price to repair it. Within 30 minutes, the pipe was fixed and we had water again. I highly recommend calling them for very prompt and professional service. Pros: very quick and professional service Cons: none more