Roto-Rooter Plumbing & Drain

Best plumbing experience in Virginia Beach, Va. We used A-1 Sewer plumbing a little over a month ago and paid 750$ to have our pipes cleaned due to a sewage back up in our recently purchased home. They were sloppy and after telling me they were charging me 750$ at the end of my service, they also were going to charge me an additional 30$ to use my credit card. A month later we had the same issue occur and we called them hoping it would be covered after only 35 days and they said, ""sorry, we don't warranty our services for cast iron pipes."" We then attempted to contact Michael and Son's plumbing and after having a scheduled 4 hour window set for a week (which I took off work for) they called and tried to cancel at the last minute because they were ""running behind"" after they called and said they were on there way 2 hours earlier. We finally took a friends suggestion and called Roto-Rooter out of Virginia Beach and it was the best decision we've made since we've purchased our home. The service woman over the phone was pleasant and understanding. They sent a technician out right away (on a Friday night at 4pm) and our technician Steven Kirkland was absolutely amazing. We honestly couldn't have asked for a better service. Thank you Roto-Rooter! I will definitely be recommending you to all my friends! more

First i would like to say that the service was fast to get here. Mr. Alonzo Aungon was very professional, kind, and clean. i rate my services with him 10 out of 10. Thank you so much for responding quickly. more

Roto-Rooter was here when they said they would be here. Everyone, from phone operator to the plumber, was courteous and thorough. Work and clean-up was done in a timely manner. I will definately recommend them to others.\r \r Thank you, Roto-Rooter. more

I called roto-rooter in chesapeake and they had a plumber out the same day for me. Kyle came to my rescue and fixed my problem he was very professional made sure to tell me everything he was doing. Went over pricing and exactly what the benefits of the service would do before he started. I'm very happy and would definitely call them again. more

I called Roto-Rooter and the next day they were here as promised.Shawn was a true pro gave me a quote before starting work on our downstairs toilet.He told me the price also included putting a camera down the pipe to make sure the septic line was clean and because of past problems to make sure the line was not damaged.The total job cost me what someone else wanted just to put a camera down the line.THANKS. more

01/11/2015 I came home this morning around 0815 and found ice covering my driveway. My friend took me into my bedroom to hear the water running in the wall from the faucet outside my bedroom. I looked in the phone book and called. Kyle Harris Tech #1014 came as promised around 930-1000 am. He looked at the wall detected the problem, explained what needed to be done and the cost and how long. He left to get some more material for the repair and returned promptly. He was very professional. The price for the repair was very reasonable and he honored the senior citizen discount that was advertized in the phone book. more

Christmas morning found our drains completely stopped, we spent a day trying old methods without any luck. On the day after, we called Roto-Rooter and Shawn Prunty showed up within the hour. After accessing the issue and advising us of our choices, he had the drain cleared. Will definitely use Roto-Rooter again. Pat more

Roto-Rooter came out to our home at 11pm! Super fast and new exactly what was wrong. Very nice and professional as well! We will definitely call Roto-Rooter again...THANK YOU so much!!!! more

Just had Roto-Rooter out to our house again tonight for cleaning out our main line and the nicest gentleman came over to help, Joe was friendly and professional, arrived on time and got the job done in an hour thank you Joe and Roto-Rooter we have used you guys several times and are always pleased! A++++ Thank you Roto-Rooter VA Beach! Karla more

Had Shawn Prunty out to my house in Virginia Beach today to help with a clogged pipe, which was causing the sink to overflow when I did laundry. He was very knowledgeable and in less than an hour, the pipe was unclogged. He also explained some monthly maintenance we can do that should help prevent future clogs. Very happy with quick service. Thanks! more

Had Lee Huffman #1141 at my house to install main shut off value and an ice maker line and value. Installer was very professional and knowledgable. I have all copper tubing in this house. Main line is 3/4 inch and required cutting and sweating in new ball value shut off. Then he also installed a 3/4 inch pex tee with a 1/2 inch pex line over to the kitchen area and the icemaker hook up value. Working under the house in the crawl space he was very neat and thorough. All of this was necessary to replace a saddle value and clear plastic line installed in 1982. Great job by Lee. Will continue to use him and Rotor-Rooter in the future. more

Called Roto-Rooter on black Friday after thanksgiving. In 30 minutes they were at my door. Service was superb. Mr. Ernest was technician, and he was very professional and informational. He ensure our problem was solved and working. Thank you Roto-Rooter more

Shawn from Roto Rooter was great. He informed me of the problem, fixed it and gave me very useful tips on preventing the same issue. He was clean and professional. An asset to Roto Rooter. more

We call Roto-Rooter to clear occasional blockages in our sewer line, and have always had prompt and courteous service, and reasonable prices. Last week, we contacted them for a service call, and they made an appointment that fit our schedule, came promptly within the time frame, and quickly cleared the line. They also gave us advice on how to avoid or minimize future blockages. We are completely satisfied. more

We attempted to fix the problem ourselves - plunged the toilet, snaked the drain but nothing worked. Called Roto-Rooter before noon and Shawn Prunty was at our home, on a Saturday at 3:30pm. He was friendly, knowledgeable, and explained the problem with our main line. He also gave us recommendations for preventative measures. If we have any other plumbing problems, I'll be sure to call Shawn Prunty at Roto-Rooter. more

We called Roto-Rooter in the morning and Shawn Prunty was here by noon. He cleaned out our clogged drain and gave us valuable tips on how we keep our drains from clogging again. The service was fast and clean. We really appreciated the great service! more

Roto-Rooter helped us out fast and reliable! Shawn Prunty from the Virginia Beach location came shortly after we had requested the service. He was very thorough and knowledgeable in his service. I would definitely recommend Roto-Rooter Plumbing & Drain Service! Our drain was clogged and we couldn't use the upstairs bathrooms to shower. We received tips on how to keep the pipes unclogged and he left us with a product for monthly use. Great service! more

I would recommend Roto-Rooter to anyone looking for plumbing services. The service was timely, prompt and exceptional. The help and tips to help prevent future clogs were greatly appreciated. more

Roto rooter came to my house at 12:30am on Sunday 8/3/14 to help us out. We can a major back up that was flooding my bathroom. They let me know when they would be there and the fact they came out in the middle of the night and didn't charge us a ton of money was awesome. Thank u roto rooter!!!! more

We had a clogged drain causing our toilet to back into our bath tub. Shawn P came to the door and was very polite, knowledgable and helpful. Within minutes he had our problem fixed! We really appreciate the fast and professional service. more