I had used Roto-Rooter in the past for a Sewer backup in July 2010, so I decided to phone Roto-Rooter again. This time our garbage disposal was backing up, dishwasher and our washer. The dispatcher told me when I called at 9:30am, today that they would have someone out between 9:30 and10:30am. I was very happy when Greg, the Roto-Rooter plumber arrived on time at 10:30am ready to do the job. He was very friendly and professional. He quickly remedied the problem. I also had to get to a doctors appointment and he was accommodating to my hurried schedule. I was happy that Greg drained the water that was leaking in my garbage disposal and cleaned the line. He also sold me a great Roto-Rooter pipe shield cleaner and educated me on how to further prevent my issues. Even though I thought he did a great job it was very pricey, but I was happy that it was covered under warranty for six months. I was expecting around the $100.00-$150.00 range, from other competitors and our neighbors told us that Roto-Rooter has the best price in town. The job totaled with $52.00 for a year use of Roto-Rooter cleaner $278.00. Greg also offered me a 40.00 coupon and I had a thirty dollar coupon out of the money mailer. I was happy he gave me an extra 10.00 off. Being a family of 5 and a tight budget I may shop around more in the future, but was happy with Greg’s plumbing services and his personal attention. He also did a free inspection of all our drains.
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