Rossoe Energy Systems

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Seattle, WA 98101

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(206) 725-7555
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Reviews
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Best

I've been a customer since I bought this house 3 years ago. I really like the office staff. They are super friendly, efficient and organized. I like being able to pay my bill fro...

Worst

we are new to heating oil and a burnt smell was coming from the furnace. Called around 11:00am and they were able to get someone over by around 6:00pm. Agreed cost to get them o...

They are super friendly! 3/28/2011

I've been a customer since I bought this house 3 years ago. I really like the office staff. They are super friendly, efficient and organized. I like being able to pay my bill from their website with a credit card. more

Their price is low 3/18/2011

They've always been good at fixing things after a refuel for no cost. Addiotionally, their price is low more

Overcharged 11/19/2010

we are new to heating oil and a burnt smell was coming from the furnace. Called around 11:00am and they were able to get someone over by around 6:00pm. Agreed cost to get them over was ~$154. It took 2 minutes for him to determine the oil filter needed to be replaced. He grabbed one from his truck and it took another 2 minutes to screw it on. We then got the bill for the $154 plus another $90 for the filter. I looked into how much that same exact filter costs retail (not wholesale) and it ranges between $6-$8. I understand repair shops generally mark up parts 50%-100% to cover the cost of holding inventory but 1500% is total B.S. after paying $154 for a grand total of 10 minutes between arriving and leaving. more

Pardon me, I'm only the customer 9/5/2007

When i bought my house with oil several years ago I called Rossoe who had service the furnace for the prior owners. I knew nothing about oil heat and just wanted a bit of an education. What I got from Rossoe was a receptionist who was apparently inconvenienced by my inquiry and a sell job from a "salesman" who never listened to what I wanted. I called Genesee (see my post on them) and they were way easier to deal with and friendly. more

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Keeping Us Warm - But Not Fuzzy 9/13/2006

We've been using Rossoe Energy Services for the 18 years we've lived in our house. Called them originally because my parents had used them since the 1950s and they were one of the few companies I didn't hear my dad complaining about. They have been quite helpful when we have needed to replace our heating system and we have used them on a contract basis for all the maintenance needs for both our furnace and our air cleaner (thus keeping the dust and fuzz to a manageable level). They always show up on time and their service technicians seem friendly and knowledgeable. And more than once they have come to our rescue when called—solving whatever the problem was on the spot. Since they're the only heating company I've used I can't make any comparisons. But based on experience, I would rate Rossoe a solid choice for your home HVAC needs. more
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