Ross Downing Chevrolet

LADIES! Do NOT trust this company. They completely took advantage of me. I had a friend that was a salesman there, so I went to him to buy a vehicle. The used car sales manager, Steve Olave, charged me $2,000 more than what my salesman and I discussed. My salesman had NO CLUE! Unfortunatly, because I was so trusting of my friend, I didn't think to question the paperwork and see the error until a month later. The manager, Steve, was a complete jerk and refused to correct his mistake- even though I had the texts from my salesman telling me the cost of the vehicle. DO NOT buy here! more

I recently purchased a Chevy Sonic from Ross Downing Chevrolet in Hammond. It was a very easy buying experience, I found what I was looking for online, completed a pre qualifying application and simply went to the dealership and picked up the car. I was in and out of the dealership in less than 2 hours. The sales lady and the finance manger were very knowledgeable and all my questions and issues were resolved immediately. I recommend this dealership to anyone needing a new or preowned vehicle. more

Made new Camaro car purchase sales person Michael Grady, was very helpful and easy to get along with. The car purchase was painless and closing went very quick. Would give 5 stars for my purchase. more

Service dept is rude and trying to take advantage of young woman.\r \r My daughter and her lil child were traveling south of the Hammond area and broke down just south of this dealership in her 08" Chevorlet Aveo. at 5am Jan 5th.\r Ross Downing was the closest Chev Dealer. The car was taking there that morning. They told her they would call her when they knew something. When they didnt call, she had to make arrangements to spend the night out of town.\r Mid morning Jan 6th, still no call she got a ride back to the dealer ship and they told her they still hadnt had time to look at her vehicle. \r Later in the afternoon they told her they had put it on the OBD and it had a bunch of codes they would have to figure out. (?? I thought this was a dealership service dept) ... \r A few hours later that same afternoon, Kevin finally called and said that her air filter needed changing, throttle body needed cleaning and coke was spilled on her shifter so it needed work. Parts and Labor would more

My Father brought a 2008 chevrolet impala (imperial blue metallic) back on Demcember 5,2007. Jesse Vernon was our salesperson,and Doug was oue finance manager at the time. I was very impressed with the service that we received from this company. We were very happy,I personally live on the westbank,and my father lives in Kenner.I always keep them in mind when I know someone is looking for a vehicle.Doug (finance manager),has been great every since my father brought his car from them.When I come in to get the service done on the car,they are sweet to me.Kevin in the service department,takes time out to explain things to me when they are finish with my father's car. I give them (5 thumbs up). Thank you Mr. Ross Downing for an awesome team of people and a wonderful experience. Keep up the good work. more

I called all over the country and Jason gave me the best deal on my new Corvette Grand Sport! They were so easy to deal with. I was only in finance office for 10 min! I highly recomend this dealership to anyone looking to buy a new chevy or used vehichle. I buy several cars a year and this by a landslide was the easiest deal I have ever done!!!! A+++++++++ more

My truck is great, but Kevin the service dept. is a rude fool.\r I may buy another Chevy but not from Ross Downing. more

I found my vehicle through www.rossdowning.com. They had the lowest price on Silverados for my area. I had to drive a little further but worth the price difference. I had a pretty easy in and out experience and liked our sales person Pete Pomares. Very helpful and nice. I would recommend to my friends. more

I had a great online experience at Ross Downing. Their website is easy to navigate and they have great prices! more

I went in to see a pre-owned Yukon. The salesman was very nice and when I pointed out some deep scratches with a really bad touch up job I was told "no problem, we will get that fixed". I came in and purchased the vehicle even though the scratches were not yet fixed because I was assured by the Sales Manager, Steve Olave, that as I purchased it "in good faith" that they would make sure I was completely satisified with the vehicle before I took it home. Well, big surprise ... I got the call that it was ready to be picked up but the sales manager said they were NOT going to fix the scratches, and if I wasn't satisfied with the vehicle he would give me my money back as he was certain that someone would purchase the vehicle!! So, because Mr. Olave did not find if financially feasible to uphold his commitment to satisfying his excisting customer, Ross Downing has now lost 4 sales: My husbands, my brother and 2 friends who were all considering this dealership. And since I will share my exper more

Ross Downing Chevrolet offers great vehicles at great prices. They are constantly running specials for trucks. We bought a truck from them at below invoice that they were advertising. It was a hassle free experience. They boasted in being a dealership that doesn't like to haggle. We went in, named our price from the special and was finished within an hour. It was the quickest car buying experience I have ever had. more