Rosedale Chevrolet & GMC

My girlfriend and I went into Rosedale Chevrolet on February 20th looking for a new car. We decided to check this dealership out because they had a 2011 Malibu LS for a decent price. While we were there I pulled up their website and noticed they were running a sale on 2012 LS Malibu's. I asked the salesman about it and he wasn't sure because he was new. So, he went to ask the manager and when he came back he said they had sold out of sale price Malibu's. I went out to the lot and under the big green ""As Advertised"" sign sat a 2012 Malibu LS with a green sticker on the windshield that said, ""As Advertised."" Went inside and asked the salesman about it. Again, he had to consult with the manager. When he came back he said, ""that sale has ended."" Pulled the website up on my phone and went to the specials page that indeed had the sale price Malibu listed with ""9 days left"" in red letters right above the sale price. I then talked to the manager myself and showed him exactly what the website displayed and he replied, ""I just can't sell you that car for that price."" Very frustrated at this point in time we decided to leave. On the way home we decided to stop at Luther Brookdale and we ended up buying a 2012 Malibu 1LT for the same price as the LS they wouldn't sell me for the sale price at Rosedale... The only good thing about Rosedale was the salesman that helped us initially. He was very helpful unlike his shady manager. Would not recommend this dealership to anyone! more

I had encountered some trouble regarding a warranty issue on my vehicle and it was getting to the point of real frustration. I had given a bad review about Rosedale Chevrolet and the very next day after placing the review, Chris, the Service Manager, called me and wanted to know the whole story and what could be done to help me in getting the problem resolved. Not only did he find the information needed about the warranty very quickly, he had me bring my vehicle in that evening after work and supplied me with a loaner car so that there would be absolutely no inconvenience to me what so ever. When i dropped the car off, Chris took the time to show me why a wheel bearing issue was not caught on a visual inspection because they were not loose, but they were still bad and could only have known that by driving the vehicle at a faster speed then around the shop allowed. The very next morning, Ray, the service consultant called me and described everything that they found needing attention with the vehicle and they will cover everything but the left front headlight under warranty. i got another call later in the afternoon to let me know that the car was all ready to be picked up when it was convenient for me. I picked up the vehicle and it runs and feels and sounds great. Rosedale Chevrolet did an AWSOME job in restoring my trust in them and i want to especially thank Chris, Ray and Joe, the service tech that did the repairs, for a job well done. i never used to be much of a ""bring your car to the dealership for repair"" kind of person but this experience made me feel like Rosedale Chev is my neighborhood repair shop and that is a good feeling. more

I bought 2 vehicles from them and was very satisfied with the service they provided. Their service advisors are very friendly and helpful and make you feel that you are important to them and they assure you that they will take good care of you. more

Buying my Cruze at Rosedale Chevrolet was a very good experience. Salesman, Aaron, did an excellent job and and even delivered my car to my home. Very friendly people to work with. Definitely would recommend them. more

Rosedale Chevrolet was very helpful and not pushy about purchasing our vehicle. Heard us out on what we were looking for and made sure we got what we wanted. Very good experience. more

We love our 2012 Chevy Equinox and are very happy with Rosedale Chev. Corey Dennis helped us pick out a great car and we got a good deal on our trade in. Financing was a breeze. We definitely recommend buying a new car from Rosedale Chev! more

I was told by another Service station that I needed a ball joint replacement. That technician showed me it was loose with a 4 foot pry-bar. Being skeptical, I brought the car in to the one place I figured I could trust. Chad at Rosedale Chev immediately took a look and found that I was being lied to. Chad explained that he could pretty much move anything with a 4 foot pry-bar. He also brought me through everything he found when doing a thorough check of my vehicle. He explained each issue to the point where I had a very clear understanding of what was wrong (or technically not very wrong but in a year or so I might need to bring it in). The best part is that the only pressing issue was that my brake pads were worn down to nothing. I can do brakes, so I told him and he understood and didn't press me. If you are looking for an honest mechanic that won't try to trick you then I would suggest Rosedale Chev. more

My father bought his 2005 Chevrolet Tahoe from this dealership and suggested that i comtemplate buying from them when looking at purchasing my 2011 Silverado. So i emailed one of the salesman (Rock Hauser) and within 24 hours he had found several 2011 silverado's that matched what i was looking for with small differences. I ended up buying from this dealership very willingly when they took care of EVERYTHING for me. Rock managed the financing for me, as well as having the paperwork AND vehicle brought to my door 300 miles away charge free! All in all the best customer experience i've ever had. I strongly recommend working with Rock Hauser at Rosedale Chevrolet & GMC whenever you are looking at a new or used chevy or gmc. more

Actually purchasing the car was easy and painless, everyone was nice and friendly. BUT, I should have done my homework on the car I bought. Just because someone is nice and friendly doesn't mean they have your best interest in mind. The car I purchased was a Buick Enclave and within two months of buying it I've had it into the shop 4 times: Faulty electrical, emmission system problems, the transmission, and the navigation/dvd component went out. The only thing that I commend Rosedale chev for is talking me into the protection plan. Without it I would have been out $8000 in repairs and car rentals. I have only myself to blame for the lemon I got. Buyer Beware is right, when making a purchase like this don't trust anyone. The reason Rosedale Chev is getting a one star review from me is because I put my trust in them and felt taken. Again only myself to blame. more

If you even think of shopping for a vehicle here make sure you check everything out yourself. The window stickers are misleading and many vehicles are misrepresented. They do not check to make sure the vehicles are equipped with the options stated. Integrity means nothing here as I had numerous management representatives lie to me directly. I wish I would have saved myself the time and effort and gone somewhere else. Pros: They have a decent selection of vehicles Cons: Misrepresent vehicles, they do not return phone calls and will flat out lie to you more