Rose Fence Inc

Waited a long time for install. Driveway fence and hardware did not hold up thru the winter. 2 week wait for someone to come out and look at the damage. Very arrogant person on the phone. Sorry I used this contractor. more

I live in Merrick. I had my fence installed by Rose a number of years ago and some teenagers recently vandalized it. Rose came back and fixed it right way with no questions asked. I highly recommend Rose!! more

Their salesman came and was completely disinterested and condescending. He actually said to me, "What's a matter with you?!" right in my face after I tried negotiating with him to match another company's price. A total abomination! I would never do business with them. Every person reading this just ask yourself, "Do you want a complete stranger to come to your house and be disrespectful to you and your loved ones?" You're in the court of public opinion now and you're wrong, Rose Fence. more

I wish I could rate them at zero stars! They do a horrible job, then give you the runaround after the service is done. Their salesmen have no clue of how to do a layout, they just want a commission. They came back three times to do repairs to inferior work. A salesman came a few weeks ago to write down what needs to be fixed. The repair men showed up yesterday without the new hardware that was need, and without tools, because they were not notified of what was needed to be done. Their clueless supervisor (Tom in the Huntington showroom) did not provide them with adequate information with what had to be done. I was very frustrated, then called Tom, and explained the situation. For the second time, he gave me a very unproffesional attitude, like it was my fault that things went wrong. He then started to raise his voice at me, I became frustrated, and said why are you giving me an attitude, he said that I was giving him an attitude, then proceeded to call me an asshole, and other choice words. I hung up on him and then called the freeport showroom to complain. They were not much of a help as usual. I asked to speak to the owner, and ofcourse the person there said she was not there at the time. He then told me to have the repairmen look at what has to be done. They were the only cooperative people in this situation,, and the poor guys go through hell with their so called boss TOM the loser!!! Now once again, I have to wait and see what happens. Now its time to contact the Better Business Bureau. more

Stay away at all costs, I would give 0 stars if that was an option. Salesman promised 2 ft of concrete in post holes, metal in bottom rails, installers put no concrete in some post holes and only 2 inches on top in others to make it appear that they did the job. When I saw no metal in the bottom rail they claim they just forgot on that one section. I tested the rest of the sections when they challenged me to do so and found only 3 out of the 11 sections installed actually had the metal support installed. Called office and spoke with Managment who were basically no help, I had to ask the installers to leave the property after one of them got in my face. After numerous calls to the office they agreed to take the fence down, which is when I found that there was no concrete in the post holes. They then tried to schedule me again for install telling me I needed to wait 3 weeks! Forget that I'll take my money back and go to a reputable company. Anyone who has used them should check their holes and rails for the materials promised in their contract. Good luck to anyone who considers using them. more

Incident = Approximately four years ago I had a fenced installed to beautify my property. I chose Rose Fence to buy and install as I wanted a guarantee and the good sense of having a licensed contractor do the work. I paid a premium price for the fence with installation as the price for similar fencing in places like Home Depot is considerably (up to 70% less) less expensive. Recently a nieghbor trying to sell her house complained to building about the fence and subsequently an inspector came out and cited me for some violations such s grass too high. He also wanted permits for the fence. Wel I of course I called Rose Fence my supplier and installer. They told me at installation that a permit was not needed and I was sure they would handle the problem. The answer I got from Mr Walsh was simply well building would never come out and cite it if nobody called. I cannot believe that reply!!!! This week I have gone to Rose and I informed him that I expected Rose to pay the permit fees. He told me he is not going to get into it but they dont pay permit fees or get permits. He flipped over a contract I signed at installation and in small print it did say he dont get permits. Thats fine, all well and good but he told me at installation I didnt need one. My question and complaint is why would he install the darn thing without a permit and get me in this trouble with the city. Damage Resulting = The town of Hempstead has taken me to court. To get a permit I need a survey which is expensive. Building is talking about variances and non conform statements and I just want to cry. I have limited income, two kids, my husband is deceased and I paid a fortune for the fence. Why should I get stuck with all these expenses for work that was done by a licensd contractor who knows he cannot do any work without a permit. If he didnt know at the time wouldnt he check? I\'ll bet he didnt even pay or claim his unemployment insurance for staff that worked on fence. This isnt justice, this is stupidity. Why is a licensed professional better than a scab or non licensed person if they are not liable to know their obligation to the city, town or client. Get this I went to Rose Fence today again and got a reciept from them lol, They claim I paid far less than I did...my friends were right they are thiefs. I got original reciepts from the installation. See You in court Rose. You cost me several thousand in not identifying what should have been done legally and working without permits. I will get it back from you and continue to tell the world til I do more

rose fences has been in business for years on long island. they have pvc fences direct from the manufacturer to save money. they carry the fences in many colors now also with white, tan, gray khaki, and woodgrain. many fence stores do not have such a huge selection. They do really nice work installing your new fence also and will come back if you have a problem with it more